location is good
,staff aren't pro,a bit noisy at night
The breakfast was great.
The room was very small for $100/night. They charged my card in full for a 4 night stay as soon as I made reservation (long before I arrived in Germany). They have a 45 day no cancellation policy, meaning you cannot cancel or alter your reservation within 45 days of your trip. I think their cancellation policy is absurd and completely outside hotel norms. Booking.com falsely advertised that my card would not be charged at time of reservation. buyer beware
The bathroom need to be repared
1. There is bad smell in the whole Hotel coming from the Cafe below the building which smoking (Hablibubly) 2. Too many noise at late night from drunk people in the street.
the breakfast is good.
check in time 16:00, but when you ask hotle to check out slightly late, say 16:00,but hotel advise me that it is impossible,o'wise you choose other hotle. I was in hotle from Oct 1-Oct 3, two nights, it is not exhibition busy season, to show a little bit flixible for the hotle should be OK.
the location is perfect, near to everything ,.great staff clean rooms, i've been there twice , and will do again.
great location,very comfortable and great value
nothing wrong at all !
The staff we so friendly and the rooms were immaculate. The location was great, very central and near the underground for such a good price. I would definitely recommend staying here.
good location. clean functional rooms. quiet.
staff were offhand and not very courteous.
Excellent price, great location if the Zeil is your target. I've read what other people wrote about heating in the room and Wireless Internet connection - when we stayed there, the room was perfectly heated and the Internet connection quite satisfactory.
They didn't let us prolong our check out by 2 hours although the hotel was half empty.
With a stay at Hotel Zeil, you'll be centrally located in Frankfurt, steps from Zeil Shopping District and 12 minutes by foot from Romerberg. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.