the breakfast was excellent! the staff, especially the lady at the breakfast buffet was very helpful and kind, even though we had three children with us. also the rooms were very spacious and had everything we needed. All in all, a very positive experience
the room smelled a bit of cigarrettes when we came.
Located 1 block from the Ubahn and restaurants. Across the street from a lovely park. Walking distance to museums, historic sites. The room was a good size and well equipped including kitchen. Nice breakfast-fresh foods with good variety.
Shower stall was smallish and had ill functioning doors.
The breakfast is great. The washing machine is free of charge. The location is excellent. The room space is more than expected.
I have a baby with stroller. Unfortunately no ramp for it!! I have to carry it up the stairs to the 1st floor or downstairs to the reception area. That was really tedious. Also, the doors are not opening automatically and also needs a key not a magnetic card which makes the life very difficult each time we need to go In and Out of the hotel. The kitchen tools are useless and in a bad condition. The stuff are very neutral. No help, no smile, no offering for help. I'm not saying that they were offensive. They respected me but didn't feel that they are welcoming me. The left is very very small. One person with small stroller can use the left at a time. Finally, the star rating for this hotel says that it is 4 starts and this is very misleading
The room was big and the hotel is very close to the center. The area is very safe and clean.
Some of the staff are not friendly.
Excellent location, very friendly staff, massive room, more like a flat, large terrace, large desk
They could do a lot better in providing shampoo etc. Second morning shampoo/ shower gel (which wasn't great) had run out
friendly staff, excellent location.
It was big, nice parket floor and clean
The bathroom could be renowated. There was an evidence of poor trys of hiding mildew in the bathroom, but generally it was well cleaned. Safe didn't work but we didn' need it anyway.
Very close to city centre. Nice warm room with full cooking facilities
The apartment for 3 people is a bit small
Good location, spacious well equipped apartment.
A stay at The Suite Hotel Garden places you in the heart of Frankfurt, within a 10-minute walk of Alte Oper and Zeil Shopping District. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).