It is close to Berger St and relatively convenient to other tourist attractions and shopping. The room had a comfortable bed and decent bathroom. The staff was friendly. The breakfast buffet was very average but it was 8 euros, which felt like a good buy. There were a lot of outlets/plugs in the room, which was good for charging electronics.
The towels were a little dirty, the room is very compact - there was a small walkway around the bed and that was it - and the pillows left my neck sore.
it´s location near the city center and underground stations is great.
front desk staff is very rude and non-co-operative. I paid all my dues through net in advance, even then she ( front desk person) harassed me a lot during checkout.
Location of the hotel is good though it is noisy.
I wanted none smoking Room when I checked in it smelled of smock. It disappeared later but a neighbour smocked in the toilet so I got all smock in my room. The carridors smell of smock also and it was very noisy.
The location was perfect for our needs and the room was good for the price - clean and quiet.
Staff was really kind and friendly.
The price and the good location (near the center)
Some members of the staff are rude and the smell of my room wasn't very "fresh".
nice, clean and comfortable appartments
when we were arriving we had to wait for about 10 minutes while somebody appeared at the reception
The hotel had a good price and it was in a great location for our needs
Some of the staff were hard to deal with
The entrance and breakfast room have been a bit of a mess and outdated - but the day we left renovation was starting - so good luck!
the employee are verry profesional. the location is good.
the service room are verry bad and the heating radiator is slowly in use. the capacity of radiator it was blocked at 3 point from 5, creeating a maxim temp at 16 degrees in conditions wather outside at -7 degrees. the breakfeast was botched, because the food was wornout.
Located in Frankfurt (Nordend), City Hotel Mercator is within a 15-minute walk of Zeil Shopping District and Konstablerwache. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.