Staff was very poliet and helpful. Checkin and checkout was quick.
The cleaning ladies were very loud and noisy in the corridor in the morning. Breakfast was standard not much variety We arrived late and most of the restaurants in hanoi close by 10pm. We had to drive around looking for food has the hotel has no room service or resturant.
With a stay at Hanoi Focus Hotel in Hanoi (Hoan Kiem), you'll be within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.