Location was good
Shower only put out scalding hot water. Tv remote did not work. No coffee anywhere in hotel. Ice machine broken. Plugins didn’t work.
Clean room, wonderful dining options, great location close right in the middle of downtown.
Small rooms, uncomfortable bed, bathroom was very small. Staff seemed unapproachable and “uppity”
Great stay. No issues. Friendly staff. Loved Valet service
The beds were comfortable. The valet people were very nice and accommodating. The bar was nice but pricey.
The front desk staff were not very helpful. Our room was not cleaned the next day. The beds were made but the bathroom was still dirty. In the lobby restroom they were out of soap and toilet paper.
The restaurant in the hotel had the best steak I have ever eaten. A bit pricey but very good . The staff was more than accommodating.
Excellent Customer Service
Every person we dealt with from the hotel and attached restaurants were wonderful. Some of the best customer service these world travelers have ever experienced.
A special treat
Comfortable and beautifully appointed room.
Northern.com showed no rooms available for weekend but kayak.com got us a king bed, beautiful room at a reasonable rate
Beautiful historic hotel!
To say the staff were fantastic would be an understatement. They were personable, helpful, and professional. We felt at home from the moment we arrived!
They were full for the night and out of roll-aways, but they helped us find extra pillows and bedding for our son to sleep on the floor.
comfy, very well appointed, etc.
noise in hallways. we were next ice machine and it was very loud every time someone came by
What a surprise
Beautiful boutique hotel in the heart of good old billings. I had a choice of a more expensive strip hotel or here. All was great. This was an amazing find. Go somewhere else for breakfast. Bernies is too expensive.
The only place to stay in Billings!
Great location downtown. All of the staff, from the valet to the front desk went above and beyond for all of our needs. The rooms were nicely furnished and clean.
Staff was friendly, room was clean, comfortable bed and round the clock room service!
Room was on the smaller end
With a stay at Northern Hotel, you'll be centrally located in Billings, within a 10-minute walk of Yellowstone Art Museum and Billings Depot. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Billings? This hotel has facilities measuring 12000 square feet (1115 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours).