Great historic building
We enjoyed staying in the heritage part of the hotel. It really did feel like going back in time. The suite was very comfortable with everything you'd expect from a hotel of this level. The staff in front of house were extremely helpful.
The pool in the heritage section was closed for our entire stay. However the pool at the victory wing was pleasant and not too far to walk. The gym in the heritage section has little in the way of cardio equipment but again, there is a full range in the gym in the other section.
Staff very friendly and helpful
Taxi drivers at the hotel try to take advantage of tourists.
lunch and dinner poor
I wish the in room dining menu would be more extensive. There was a very less choice for in room dining considering my parents can't walk to the restaurant.
Rooms were excellent size with all amenities The location was good for access to the town Happy hour was great! The buffet was good value and varied
Breakfast was great. There were a lot kind of food and it was good to eat outside seeing ocean.
Hotel stall had room call at 2am. It was my lost baggage, but it was not happy for me to make me wake up.
E&O has a special and relaxed athmosphere. It can easily bring back you in time.... The Deluxe room was really spacious and convenient. Highly recommended experience.
Brilliant! Hotel is like stepping back in time - an absolute must do experience
Well, The whole experience was bad.From the moment we arrived until we left. We Did not get the room we booked,they insisted on a deposit which was already taken by them in advance shortly after the booking,I paid twice the amount chargeable,and I am still waiting for a refund to my bank account as I paid by debit card.We have stayed in many top hotels in Asia,including raffles Singapore and the oriental Bangkok.You cannot compare this hotel with them.
We absolutely adored this hotel as everything exceeded expectations. The staff were exceptional in their gracious and pleasant service. Overall we thought it was faultless.
Everything but most of all the old atmosphere
Great atmosphere, fantastic breakfast terrace view, very comfortable and tasteful room, pool
Staff not always as responsive and proactive as expected
Pretty much everything
With a stay at Eastern And Oriental Hotel, you'll be centrally located in George Town, within a 5-minute drive of Penang City Hall and Gleneagles Penang Medical Centre. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in George Town? This hotel has facilities measuring 7535 square feet (700 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.