No cable or satellite tv. Breakfast buffet needs improvement. Selection is few and should have had some local dishes.
The location and the size of the room.
Great place for everything
They have this amazing beer, wine and cheese event every other day that is included in your stay. The location is perfect, you are close enough to the water to walk and also close to the night life. They clean your room while you are gone and place an orchid as a center piece on a day of your stay. The only downside was the 35 dollar a night charge for parking, but that is easily remedied by free street parking, assuming you rented a car. I really did love this place
Rooms are clean. Kitchenette is nice. Partial ocean view room from floor 12 is great
One elevator was shut down completely during our stay and of the two remaining only one seemed to be in service. It seemed to stop at every floor and took forever to get to our room or to the lobby. Once I waited a full 15 minutes for the elevator
On Site Laundry, close to the hub of Waikiki, beautiful views. Free movie rental kiosk. Wine and Cheese on Monday Wednesday and Friday.
Sunny the lying manager who is never there, the staff who could care less, their constant lies and most of all their Valet that will destroy your car and laugh about it. This is a terrible hotel, it subsidizes the condominium owners who live on site. We also had bugs in our room and maid service ceased after the 3rd day. Be warned!
Asked for a higher floor and given a room on the 16th floor which was awesome! Everythng about it was great besides the hefty parking cost. We paid more for parking fir 2 days than the actual car rental itself. Wish this hotel was in the middle of everything but walking wasnt too bad. Definitely recommend this place to everyone!
Located in Honolulu (Waikiki), Luana Waikiki Hotel & Suites is within a 10-minute walk of Royal Hawaiian Center and Hawaii Convention Center. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.