Enjoyed every minute!
Courteous and helpful staff. Loved that they had an event coordinator onsite so being first time travelers to the location helped us a lot to plan our stay. On our last day we had to check out at 10 am, but we also had a whole day ahead of us to wait for our flight. They were gracious enough to give us complimentary baggage story while we explored more of the city, and gave us access to their meeting areas and showers when we returned to wait til our time to go to the airport. Superb customer service!
Only reason for shorting them one star in the “Value” category was due to not having all inclusive breakfast. I know that’s not typical of most hotels in the area, but would have made everything just perfect if they accommodated for all inclusive breakfasts as well.
Liked it more than I thought I would
Liked the location, the staff, the room itself, the laundry, the media room and the zen garden. Everyone super nice and good humored. Security is good. Plus on the one day it rained hard, there were board and card games available at the desk. Wahoo! I'd definitely stay there again.
Elevators are torn up and the apartments next door run down so initial impression was concern that the room would be too but thankfully it wasn't. Concierge was nice but didn't read guest well or represent correctly what the gently insisted upon "update for owners" was - which was another timeshare presentation. Only truly negative feeling about the whole stay was feeling dogged by concierge desk about it. However, I went and it was fine.
Small pool, meh location
Nice room, nice staff very clean and updated.
Pool was too small, there wasnt a bar in the hotel. The parking costed 30 dollars extra. Location is kind of out of the way
The staff was exceptional. Good location, you can walk to anywhere. The resort even has a room that you can shower up at and supplied with shampoo etc.
The washer and dryers weren't always all working.
The location was great. Basically anything you want to get to in Waikiki is within a 20 min walk. The rooms are well appointed and comfortable. The staff were very attentive and helpful.
They try to push a time share or some sort of thing on you. We didn't go to the presentation but we are on our honeymoon and no I don't want to take a morning to sit with you and listen to how I should buy a room at the Wyndham. Could have used more sitting space in the room and the balcony was small.
Seemed to be going through process of converting from/to timeshare arrangement.
Seemed to be going through process of converting from/to timeshare arrangement. This didn't effect service but I was always wary that someone was going to hit me up with a sales pitch. They sprayed the rooms with insecticide for cockroaches.
Extreme kindness of people and careful for customers
Clean, comfortable and affordable room in Waikiki. Although they were renovating the hotel, I was never aware of any noise.
The staff were friendly, helpful and courteous, especially reception staff. The breakfasts (at $8.95 each) were satisfactory value for money though were a bit the 'same' each day. Location of hotel was very good ... a quiet street not far from Waikiki shopping and beaches and an easy walk to the Ala Moana Center. The hotel apologised for ongoing renovations but, frankly, they had little impact on day-to-day operations and the noise level was minimal. The room rate was very good and, together with the factors already mentioned, if the hotel maintains these standards, I will definitely stay there again.
We found the staff very friendly and helpful and the location was quiet and within easy reach of everything.
Very good location, clean and best value money
The door to the bathroom would not lock, but that was bareable; Also it took the door to the room a little to long to close. You had to stand there a couple minutes to make sure the door to your room was secured.
the location, the reception desk, bell boy(answer lot of quistion,guid),room
breakfast is not fitted for all nationalty(we are from israel), its especialy for asin people
There was a pool, a fitnessroom and a sauna. Hotel is walking distance to the beach and shopping area, however located in a quiet street so no noise on the streets, supermarkets were close by. Breakfast was very good, very friendly staff, clean and spacious rooms. Balcony with partial ocean and partial mountain view. Microwave and refrigerator in the room.
You had to pay for breakfast separately ($8.95 per person), internet was only available in the lobby and you had to pay for a modem if you wanted to get online in your room ($10/day)
restaurant staff at breakfast could have been more welcoming..... japanese restaurant was closed down
Relax in a soothing setting near Waikiki Beach when you make the Club Wyndham Royal Garden at Waikiki your vacation home base. Located along the Ala Wai canal, this European-style resort attracts travelers with a superb location. In fact, it's the perfect spot to explore all that Honolulu, Hawaii has to offer, including cultural sites, golf courses, hiking and biking trails, as well as shopping, dining, and entertainment options, you will find yourself just minutes from the Ala Wai Golf Course, Waikiki Beach, Honolulu Zoo and much more. Club Wyndham Royal Garden at Waikiki offers studios and one-bedroom presidential resort suites that comfortably sleep two to four guests and range from 380 to 815 square feet. The studio suites feature one king or one queen bed, a kitchenette and a private lanai in select suites. The one-bedroom presidential resort suite features one king bed in the master and a queen sleeper sofa in the living area. You will appreciate the convenience of a kitchenette, separate living/dining areas and a private lanai or balcony in select suites. Guests of the Club Wyndham Royal Garden at Waikiki will never be lacking for things to do. Head out to Waikiki Beach for some of the finest swimming, snorkeling, and surfing you'll ever encounter. Take a hike up Diamond Head, the famous volcanic crater for a spectacular view of Honolulu and its stunning surroundings. Visit Pearl Harbor to pay your respects to those who lost their lives during the infamous attack on December 7, 1941.
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