The staff was so friendly and helpful. Hotel was big enough to be nice, but still small enough that the staff recognized who you were and spent time with you, not rushing on to help other people. The concierge was extremely helpful and the valets were very good catering to my needs.
Everything was excellent except the room was on the small side. But it was doable for a couple.
The vibe was great. Rooms spacious and clean. Loved the historical aspects of Hawaii on the walls. Pool area great for kids. Front desk great. Calvin who brought in our luggage was terrific. Liked the specials for the restaurant. Really nice bartenders.
Breakfast in the restaurant was pricey. Door keycard locks didn't always open and door for one of our rooms stuck.
Okay for being under construction
The location was the best part. Only a block away from the beach and a few blocks from the huge mall so overall good location.
This hotel is under major renovations. Which we knew for the most part going in. What we didn’t know was that we would be put on the floor right below from where they were actually working on and we’d be woken up everyday at 5:45am with banging and super loud noise. It makes no sense why they didn’t just place us on a higher floor that was completed already to avoid such a uncomfortable stay.
The room was still neat and clean for as old as it is. I am looking forward to seeing the makeover this summer. The staff were all very friendly and helpful.
Air conditioner did not cool the room ..I realized this when I got there. The maintainence man said it needed to run for an hour to cool the room.I knew that this was not the answer...it was just a crappy air conditioner.I let it run for 4 hours and room was not cooled.They offered me a new room but it was late so I had to use a fan.
Love the pool and location!!
Nothing fancy, but clean and close to the beach and park. Also, you can score choose by free parking in the park too.
Right on the edge of Waikiki, across from the zoo and close to the beach and ocean.
A little outdated in the rooms. Room was very tiny.
The staff was amazing and very helpful and as nice as they could be. Very very friendly.
Road/street noise was a bit loud. Can't beat the price, location or staff. I got a lot for my money.
It's was great
Enjoyed the price the best, but everything else was good as well.
With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room.