AC wouldn't go 24 C and safe did not work and repair efforts at both were futile.
Comfortable room, great bed, great hotel location right on the water, huge pool, plenty of activities on site
a few areas of resort need updating - pool tile looks a little tired, etc. people saving lounge chairs by pool means there aren't enough seats and despite a hotel sign saying towel left on chairs would be removed after 30 minutes, when we asked, the person responsible wasn't willing to help. Not a major deal - we ended finding chairs on the beach, but a annoyance they are obviously used to dealing with.
the staff and their attitute to their guest was amazing - they could not do enough for us
there was nothing that we did not like at the resort
Nice rooms and good location
The front desk staff are poorly informed and need a good deal of coaching in the way that Booking.com works!
We were over awed by the luxury and presentation of the hotel. the pool was amazing as were all the facilities.
The beach was disappointing with grey soil the main ingredient of the sand. Consequently the water is murky. I would have thought the resorts would have put a lot more into their beaches.
Wonderful experience with wonderful staff at the resort! Food was amazing and the weather was great.
Position great as a stop over to go to holiday destination.
They ran out of pool towels for quite a long time. Also during breakfast there was no glasses for fruit juice or coffee cups.
The proximity of the beach and pool areas. The surroundings were beautiful and especially the Fiji people who work there - they were wonderful. They were friendly, respectful and very unassuming.
I didn't like all the taxes we paid on our bill when we were leaving! It was actually a surprise, because I thought it was all included in the price.
Good location, excellent facilities, friendly, attentive and efficient staff
Pool size somewaht limited in view of number of guests. Might be less crowded if beach also in use (stayed during poor weather)
Still smells brand new after 4 years and absolutely wonderful staff - so friendly and helpful. I think the restaurants were excellent with very good wine choice by glass and bottle; specifically the fine diner was outstanding with wines to match.
We spent only a night there on route to the airport - and wished that we had booked for the whole 2 weeks. It was a perfect closure to our stay in Fiji. The lovo night was particularly spectacular. Next time we will certainly arrange a longer stay at the Sofitel Fiji.
We enjoy the time spent in this luxury hotel with a beatiful swimming pool, spa and other facilities for relax. Very nice the garden.
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five-star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include the newly built 'adults only' Waitui Beach Club, a wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and the largest ballroom on the island.