Friendly staff - very convienent with good restaurants close by
Quiet and Clean
It was quiet, clean and updated. No complaints Close to what my needs were.
Room didn't have a view a little small but fine for me alone.
Breakfast is Nice
It's nice to have breakfast included. Premium cable tv.
We stayed right next to the ice machine. Not fun to wake up to that. Ask to be a little further. Tables in dining room were very squished together. Breakfast ended at 9:30am. Maybe they should extend it til at least 10:30. Possibly 11. I wouldn't stay here more than 2 nights. Very basic.
I highly recommend this Facility
The staff was great, the facility was very clean, and the location was awesome close to everything. I enjoyed check in and late check out. The staff bent over backwards to make my stay wonderful including letting me get juice after breakfast when I turned in my key and not saying anything when I checked out 20 minutes late. Well done to the management I would give you 10 stars if I could.
Please do not change anything except maybe extend breakfast.
Poorly managed over priced
Toilet ran 24/7, staff was oblivious while CA was in a severe drought. Toilet clogged, staff gave me a plunger to fit it myself. Dresser drawer would not stay closed, staff was oblivious. TV did not work during 1/2 of stay, received only 1/2 of the adjustment I was told I was getting. Staff was unable to make any decisions without management. Way overpriced for amenities offered!
Nice clean hotel
The room was large and well equipped with a flat panel TV, DVD player, frig, microwave and coffe pot. The bed was a pillow top bed with four pillows. Also, the breakfast included eggs, a meat, bagels, toast, muffins and of course cereals.
Poor managenent, poor facility.
Location was great and bed was clean and comfortable.
Paid for a room with whirlpool, water went from brown to green. So lovely! Complained to front desk and they pretended that they didn't know about it, when there where clear signs of maintenance in the room. I was just told that I had already paid and that I was good to go. Also didn't appreciate the meddling Indian guy at front desk, asking me where I work and what I was doing there, where I was coming from. Horrible. Looks outdated from outside. Quite loud.
On the bottom floor closest to the entry door, was pretty loud. Should have asked for room move options. The sink is not in the bathroom. The HVAC system looks pretty old and was kinda loud. Other than that, a typical inexpensive hotel room. Wasn't going for a luxury stay, just a place to crash.
Location and Bed
Cleanliness was average, but I did check around for bed bugs just in case.
The outside was dirty and dated and made me nervous to sleep there-- wouldn't come back here even for the price.
Well kept room, very clean, convenient location on Mathilda Ave.
Check in was easy and quick, room was nice and clean, good location and quiet.
Everything was fine.
The hotel was perfect for my needs (business trip). The rooms are broken up into three or more separate buildings, with two roadway entrances. The bathrooms were a little small, but the rest of the room was nice. The road was right outside my window, but I didn't hear anything in the room.
Feel the excitement of Silicon Valley at this Sunnyvale hotel. You'll be near LinkedIn, Yahoo, Google, IBM and Apple headquarters, as well as many attractions. All the staff here at the Best Western Silicon Valley Inn are committed to our environmental stewardship and involved in the green movement of sustainability. We are taking steps to reduce our impact on the environment, preserve resources for the future and prevent pollution. It's all about amenities that make you feel at home and making travel stress-free at the newly renovated Best Western Plus Silicon Valley Inn. Each spacious room offers a 43-inch flat screen TV with cable or satellite television, a coffeemaker, a microwave, a refrigerator, a desk, and high-speed Internet access. Whether you're in town for business or leisure, you'll be able to get the perfect start to each day with a complimentary full, hot breakfast buffet. Those traveling on business will be located in the heart of many area corporate locations, giving you convenient access to Silicon Valley. Enjoy just a short commute to Lockheed Martin, Intel/Sun Microsystems, Yahoo, Google, Apple, IBM, Northrop Grumman, Santa Clara University and Santa Clara Convention Center. Located just five miles from San Jose Airport, you'll also be able to travel to and from this Silicon Valley hotel with ease. Looking for relaxation and fun? Paramount's Great America®, Shoreline Amphitheatre, Great Mall of the Bay Area, Sunnyvale Golf Course and Sunnyvale Downtown Center are all within minutes of this Sunnyvale hotel. You'll also never need to travel far for a delicious meal with nine restaurants serving a variety of cuisines within a two-mile drive. When you return from a day of work or sightseeing, there's more to enjoy with the many amenities that our property offers. You'll get even more value out of your stay at this 100% non-smoking Sunnyvale hotel with access to a fitness center, business services, complimentary newspaper.
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