Bugs.asked for full refund for 2 rooms.
Staff was responsive to our request to switch rooms. The second room was still humid but not as bad.
The room was incredibly humid and the air conditioning did not seem to help. The bathrooms were poorly kept and fixtures were old.
Quite neighbourhood Good looking lobby area but the rest of the hotel is in very poor shape (lipstick on a pig).
The worst Hotel/Motel I've ever stayed in. Should be renamed to "worst western" instead -DON'T BE FOOLED by all the positive reviews, these are probably just hotel people posting fake reviews. I sure was fooled by them and landed in this filthy place. - FAT BED BUGS in room and now after getting back home (after 5+hrs drive) we are cleaning everything we carried into the room. - Toilet seat too small and space too congested for most adults to sit on - Broken toilet seat - Severe Plumbing problems, toilet rarely flushed properly in one go (was choking). Wash Basin was contantly getting choked for entire duration of trip. Someone next doors also seems to have got flooded - Broken bathroom door lock and latch, won't close and if closed won't open, part of the latch was hanging for the entire duration of trip and no one bothered to fix it - Shower knob severely jammed and needed full stength of a adult male to pull - Mattresss with deep valleys; very old and sunk in. - Tiny space for closet and Micro/Fridge, barely fit one person. - Only 3 or 4 decent towels, the rest were clothes used for wiping floors being given as towels for wiping face - Worst house keeping I've seen food and utensils that was dropped on the floor by mistake never got picked up. No vacuming (even when stayed for 4 nights) - Breakfast being served in open by the pool on chilling 35 degrees freezing mornings ! - very few parking spots, so if u get into hotel after 7.30pm prepare to walk a fair distanc to your room - Filthy enviornment, old people having sex and roaming naked in rooms with their curtains open, visible even to young children. - Probably dangerous place - On first night cops were seen multiple times on hotel premises trying to catch someone in or outside the hotel. - Rude front desk staff
Free WiFi and breakfast, pool open late
The hotel is pet friendly, and my room was super clean and modern. Loved the wood floors. The location is set in the perfect location, easy access to all the tourist offering but still secluded enough from the hustle and bustle. The pool is small but it is clean and simple, breakfast served at the pool was also very nice. The outlets are also usb compatible, which was a nice addition. The staff was also super friendly and accommodating.
The fridge was a little outdated so it was a little distracting at times, my room was right by the pool and stairway so it wasn't too private, but nothing more than standard city noise. The faucet on the sink wasn't adhered correctly so it moved when I used it and the hot water in the shower was not consistent and hard to figure out. Those were just minor cosmetics though, taking everything else into account, this is a great location, and a nice hotel, I would stay again for sure
Perfect little spot to call home base during our brief stay. We really liked the pool area.
Good Value, not far from the action.
Bathroom Toilet kept running whole stay, not conducive to good night sleep. Breakfast was mediocre.
Excellent staff and very clean rooms.
Enjoy cozy accommodations, great rates and a fantastic location near the best the area has to offer while staying at this Palm Springs Best Western. With so much to see and do around this hotel in Palm Springs, guests are only limited by how much they want see and do in one day, since all key area attractions are all within reach. Located just one mile from downtown Palm Springs, guests can enjoy endless rounds of golf on world-renowned fairways, some of the country's best shopping - including the famous Cabazon Outlet Mall - decadent dining venues, and lively entertainment and nightlife options. And for outdoor lovers, explore adventure at nearby Agua Caliente Indian Canyons and Joshua Tree National Park, or hop on the Palm Springs Aerial Tramway, the World's Largest Rotating Tramcar, to experience a breathtaking 4,000-foot journey up Chino Canyon. While in town, try to catch one of Palm Springs' famous annual events, like Coachella Music Festival, Tour de Palm Springs, Palm Springs Film Festival and Palm Springs Modernism Week. Guests staying here on business will also love being close to the Palm Springs Convention Center, the Desert Regional Medical Center and Palm Springs International Airport, just five minutes away. After a day of nonstop excitement and exploration, head back to the comfort of this Palm Springs hotel's superior and spacious guest rooms set at the base of the San Jacinto Mountains, each complete with a microwave, a refrigerator, cable satellite television, free wireless high-speed Internet access and premium amenities for a peaceful night sleep. Other amenities also include a complimentary Deluxe Breakfast, 24-hour mountainside sun deck, pool and spa and guest laundry. Make your next Palm Springs hotel stay unforgettable with the Best Western Inn at Palm Springs' unbeatable value, location and comfort.
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