I had to use most of the towels on the first day and had them replaced. When we came back at night, they only gave us two large towels and nothing else. It doesn't seem to be a coincidence. They didn't even replace the floor mat. My girlfriend almost fell in the bathroom after she finished shower since she didn't realize how slippery the floor was and there was no floor mat. She called the front desk for towels and no one came until we checked out. I reported to the front desk again while checking out. She didn't even apologize or think it was a problem that my girlfriend almost fell. Bad experience and won't come back to Sheraton.
Pay for parking
We booked our reservations months in advance and when we got there we were told they were over booked. They made us go to another hotel 45 mins away. I was very upset and not a good way to stay a vacation.
My wife and I frequent this hotel because we know exactly what to expect. Great value, friendly staff, and very nice rooms.
Everything was actually wonderful. We got in really late and check in was very quick and easy. The staff was very helpful and nice. I would go back there without thinking twice.
Find a mix of business-friendly amenities and homelike comforts at Sheraton Metairie - New Orleans Hotel. Providing the perfect backdrop for your Big Easy visit, we are conveniently located between downtown attractions and Louis Armstrong New Orleans International Airport. We're also near Lakeside Shopping Center, the Historic Garden District and City Park, as well as the sights and sounds of the French Quarter. No matter how you choose to spend your day, comfortable accommodations offer everything you need to feel at home including our plush beds, room service options and high-speed Wi-Fi. During your stay, treat yourself to Cajun-American inspired dining at our restaurant, Hedges Bar and Grill, where you can stop for breakfast, lunch and dinner. Stay active at our fitness center and seasonal rooftop pool. Four flexible meeting spaces are available to help you host a successful training or celebration with colleagues in Metairie. Start planning a rewarding getaway at Sheraton Metairie - New Orleans Hotel.
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