They have two room suite which was great for our family.
Clean, spacious room, friendly reception
No soap in bath dispenser. Bed too soft and felt that as it was such a spacious room that a king size bed would have been more comfortable. Just observations
The weather was very cold but the room was very warm, the booking system was efficient, the staff at reception were pleasant.
A notice in the car park that hotel guests did not have to pay a parking fee would have been helpful.
close to the venue of my wedding the next day (Leeds Castle)
I booked the hotel for my family and myself as my wedding was the next day, unfortunately we were unable to sleep because of loud banging due to something which had broken (boiler I think) the night before, both family rooms had to move to a smaller room the next day so they were not disturbed again. However everyone was so tired at the wedding because of the night before which obviously was not statisfactory
Was quite quiet.
The attached restaurant was not very nice, the range of food is very limited.
Easy access as just off the M20.Room was very clean and quite comfortable, with little noise noticeable although very close to the services. The staff were also very polite and helpful.
As the dining area was in a seperate building there might have been a problem if raining although this is a minor observation.
Proximity to the Channel Tunnel Terminal
Hotel directions unclear.Not easy to find
Clean spacious comfortable we were allowed into the room early and were able to change for the wedding. Receptionist extremely helpful.
We were overe the front doors and the opening and closing started about 3am and was quite noisy.
Over all good.
Did not appreciate the connecting door I think, which curtails privacy both ways.
Only 3 Miles from Maidstone Town Centre. Eurotunnel. Maidstone Shopping. Leeds Castle Historic Site. Hollingbourne Train Station 1 mile. Dover Ferry 35 Miles. Fans available at reception. Gatwick Airport 34 miles. We are only a 5 mile drive from Kent County Showground. There is free walk-in Wi-Fi in all rooms. Pets Accepted - 10 GBP Charge Per Pet Per Stay. Maximum 3 pets per room 10 pounds per pet per night. A selection of beer wine and spirits are available from reception from 11am-11pm only for consumption in your room.