缺點： Nothing!
Customer service at Thunder Bay airport was exceptional!
Easy process picking up car and dropping it off
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缺點： At could have been ready at designated pick up time. Car could have been in pick up area instead of in front of the airport
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缺點： Will always go with BUDGET anytime anywhere any day.
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優點： Staff were great, very friendly. Car was clean and in good condition with good options.
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缺點： Car wasn’t the cleanest inside
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優點： Staff was great, ride was great
缺點： Knowing how to open the hatch - bit figured it out eventually
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缺點： The windows on the inside were marked by a dog, needed a cleaning & excess dog hair in side
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Do they have phone service?
優點： The car was great and in good condition, just as anticipated.
缺點： I could not get ahold of the location in which I was renting. I called and left messages and no one ever returned my calls. I called the 1-800 number and they couldn't/wouldn't help me stating it had to be taken up with the specific branch and they didn't have access to their files...
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Pulled over by police due to validation sticker being on front of the
優點： Not much...
缺點： The car wasn’t very clean, interior had a fine musk of wet dog. Validation sticker was on the front licence plate, living in the province of Ontario, not having a validation sticker located on the rear plate is $110 dollar fine. Luckily the officer was pleasant. We got off with a warning, but the situation could of turned very bad, and considering that enterprise makes you sign a waiver stating that “all tickets are the responsibility of the driver” technically I would be responsible for the ticket. I doubt I’ll be using kayak or enterprise again. I’m sure any other car rental company complies with high way traffic act. I also think kayak should be a little bit more cautions and make sure their rental providers conform to all local laws.
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Great rental in Thunder Bay
優點： Fast, effecient on pick up and return. Price was excellent.
缺點： The car was not clean, especially the exterior.
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優點： Staff were great, very friendly. Car was clean and in good condition with good options.
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缺點： Car wasn’t the cleanest inside
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優點： Staff was great, ride was great
缺點： Knowing how to open the hatch - bit figured it out eventually
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Great rental in Thunder Bay
優點： Fast, effecient on pick up and return. Price was excellent.
缺點： The car was not clean, especially the exterior.
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Do they have phone service?
優點： The car was great and in good condition, just as anticipated.
缺點： I could not get ahold of the location in which I was renting. I called and left messages and no one ever returned my calls. I called the 1-800 number and they couldn't/wouldn't help me stating it had to be taken up with the specific branch and they didn't have access to their files...
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Pulled over by police due to validation sticker being on front of the
優點： Not much...
缺點： The car wasn’t very clean, interior had a fine musk of wet dog. Validation sticker was on the front licence plate, living in the province of Ontario, not having a validation sticker located on the rear plate is $110 dollar fine. Luckily the officer was pleasant. We got off with a warning, but the situation could of turned very bad, and considering that enterprise makes you sign a waiver stating that “all tickets are the responsibility of the driver” technically I would be responsible for the ticket. I doubt I’ll be using kayak or enterprise again. I’m sure any other car rental company complies with high way traffic act. I also think kayak should be a little bit more cautions and make sure their rental providers conform to all local laws.
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