Rooms Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and toothbrushes and toothpaste. Conveniences include phones, and housekeeping is provided daily. Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area. Business}, Other Amenities The front desk is staffed during limited hours. Free self parking is available onsite. Property Location With a stay at Pousada Encantos de Gramado in Gramado (Bairro Lago Negro), you'll be within a 15-minute walk of Rotula of Flags and Mini Mundo. This pousada is 0.9 mi (1.4 km) from Gramado Covered Street and 0.7 mi (1.1 km) from Black Lake Park. Dining A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: BRL 2.99 per accommodation, per night We have included all charges provided to us by the property. Check-In Checkin starts at 2:00 PM Checkin end at 10:00 AM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash The front desk is open daily from 8:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:30 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Property confirms they are implementing guest safety measures Professional property host/manager