Location, Facilities and Staff great. Breakfast did look good and it's great that it starts at 7 but I had to leave without having it.
On both bed covers there were stains, mostly clear, but on the bottom bed sheet there were yellow stains.
Freshly cooked eggs, hot shower, jammy ring biscuits, friendly (and efficient) staff in the morning at breakfast
The evening receptionist was neither the friendliest nor the most helpful!
The 24hr reception service was very useful as I got in at 4.00am. The signle room was roomy and the shower was one in which you could move around.
The breakfast was quite simply awful - served without any regard to what sequence you were eating it in. There was an occassional mechanical noise (quite loud) emanating from just outside the room, which at times was annoying.
the excellent staff service here.
Very clean and comfortable
Although advertised as parking available, I found it very difficult to park my car, as all the surrounding streets were resident permit parking only. There were a few parking metre's but all were taken and at the metre I could only leave my car for 4 hours.
Exceptional value for money - great location for shops and restaurants in Byers Road. Clean, comfortable and spacious room. Very quiet. Good breakfast selection. Initial welcome by Receptionist was less than welcoming, but later on she could not have been more helpful with advise and information.
Good location,friendly and helpful staff.
Sheets on single bed were worn out and holed.Room was warm and difficult to ventilate because windows were stuck shut.
Lovely room, disabled facilities on the ground floor, very helpful staff both before our arrival and during our stay.
Very limited parking available entry via the back door as there were no signs to the front of the hotel from the car park
Room was lovely and breakfast was good. Breakfast staff were very friendly
Receptionist was not overly friendly when we arrived and our breakfast table was really sticky the girl gave it a wipe when I asked for it to be cleaned but I think it was long term stickiness.
Location and very quiet at night
Decently clean, good location, helpful staff, good internet facilities.
Lock on room door could have been more substantial.
With a stay at The Heritage Hotel in Glasgow (Glasgow Westend), you'll be a 4-minute walk from Botanic Gardens and 8 minutes by foot from University of Glasgow. Featured amenities include a 24-hour front desk and luggage storage. Limited parking is available onsite.