Everything was fantastic. Room was stylish and spotless. Incredibly good shower - high volume and great heat. Comfortable bed with high-quality linens. Very quiet. Was nice to have a fridge in the room for extended stays. Fantastic location - great restaurants and entertainment nearby. Staff was very cheerful and helpful. WiFi was free and worked very well.
Very handy for shopping and entertainment.
Convenience of shops etc.
Staff were friendly
Room very dirty, decor horrible, bed built for midgets. TV ancient. Smelly. Expensive.
Marks Hotel is very central and walkable to most of the city centre. Hotel is lovely and the staff are very helpful and friendly. Plan to stay at Marks Hotel again very soon
No complaints at all - rooms, restaurant and staff splendid
My sisters and I were in Glasgow for a shopping weekend and have stayed in this hotel three times now. It is brilliant that they do triple rooms which are very comfortable. We had a meal in the bar which was very good.
Staff could smile a bit more.
the location for shopping the triple room was a good size the hotel was excellent value
the staff were very nice and the food was very good,the bar prices were a bit on the high side.
only 1 person on reception so you had to wait a while at times.
The Comfort & Location
The fact that you cant smoke in the comfort of your own room.
The hotel has a great location and is easy to find.
the cream for the coffe was 1 month out of date, and the bath had not been cleaned...hair stuck to it all over.
would like to have known how much breakfast would have been,never saw anything to say but ther was information on other food.We ended up somewherelse incase it was too expensive!
the only problem i had was when given our key noone explained how to use it eg that we had to leave it in the slot to work the electricity maybe to some people who use hotels a lot this is common sense but for my daughters and myself who were having a little treat we didnt have a clue we had to work it out for ourselves it would have been nice if they had just taken a few seconds to explain when we checked in.we bookerd online with my mothers credit card but paid in cash when we checked in the man asked for an extra 20 pound but did not explain what this was for i had to ask later as i thought i had just made a mistake in reading the details we had it would be a good idea if the staff didnt take it for granted that we all use hotels regularly and know what to do.
With a stay at Apex City of Glasgow Hotel, you'll be centrally located in Glasgow, just a 5-minute walk from Royal Concert Hall and 10 minutes by foot from George Square. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.