The staffs are very friendly and nice.
Bathroom was not clean. Old towner still hanging on the back door. Shower head is dirty.
The staff was nice. The room was big. Pool areas was kept clean.
I had to switch room 2 times First room AC was not working Second room bugs on the floor and had a very strong chemical scent. Third room - the floors were nasty, so sticky. The sheets also looked dirty.
Great location and plenty of space in the suite itself. I liked the separate bedroom and Two TVs.
Grab and go breakfast. There was no staff downstairs at breakfast area and no grab and go boxes. We had to go to front desk and ask.
Yes room had an electrical fire black smoke on ceiling in kitchen blew out fuse the smell also was like a nursing home mildew moldy smoky they moved us to another room for the night but it was a king bed instead of two doubles and then by 5pm next day sti
The location is great. The guest services was great providing social hour of snacks and drinks. Breakfast was great too!
The room looked very nice but the smell was almost overpowering. It smelled like cleaning supplies or an old smell, not for sure. Once in the room you don't realize until you step out and return.
The staff was exceptionally pleasing and easy to engage. I would like to add an extra comment regarding the house keeper on my floor (3rd), she was really amazing and very supportive of my request during the stay.
Size of room; location; free breakfast
Considering how everyhitng was during construction and the fact the hotel staff was sitting in a tiny room with no air conditoning on a 95 degree day, they were very nice and helpful
Did not know the hotel was under contruction. Hammering in the morning from work crews woke me. Difficult to navigate getting breakfast and drinks around work crew. Horrible stale, mildew smell in the room
Roominess of the hotel and the bed was great.
They are in the middle of a renovation and some areas were not available such as the pool. They did try to accommodate all needs.
The mini kitchen that came stocked with pots, pans, plates, etc which allowed us to cook instead of having to spend more money eating out.
I don't like how they charge your card for incidentals before you even get into your room when its clear you haven't even been in the room to damage anything. The money is returned if there's no damage but it takea 5-8 business days.
The Homewood Suites by Hilton Richmond-West End/Innsbrook hotel in Glen Allen, Virginia is a four story, U-shaped residential style hotel. Guests awaken to the aroma of fresh-baked muffins and our complimentary full hot breakfast served daily. Guests of the Homewood Suites Richmond hotel in Glen Allen, Virginia will also enjoy our complimentary evening reception featuring an entree, soup and salad bar, served each evening, Monday through Thursday 5-7 pm. For those late-night cravings, guests can visit our Suite Shop carrying a venue of sweets, snacks, frozen foods and toiletries to meet all needs. High-speed internet is available in all suites, meeting rooms and our commons area. All guest rooms are suites with privacy doors separating the bedroom from the den and kitchen. The den provides a sleeper-sofa, easy chair, TV with premium channels. The Homewood Suites Richmond hotel in Glen Allen, Virginia offers a fully equipped kitchen with a full-sized refrigerator, stove, microwave and dishwasher. Each bedroom features another TV with premium channels, a king or two double beds, a dual-line telephone with voice messaging, desk, bathroom and exterior vanity area. The Homewood Suites Richmond hotel in Glen Allen, Virginia boasts a beautiful outdoor pool in the privacy of our courtyard, with a patio and gas grills. Guests will enjoy our on-site fitness center. Pets are not accepted, we are a non smoking facility with a no party policy. The Homewood Suites Richmond hotel in Glen Allen, Virginia is backed by Hilton's 100% Satisfaction Guarantee.
預訂了從即日起至2020年6月30日入住里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫的旅客，均可申請全額退款。預訂時標註為「不可更改或取消」的訂單同樣享受這一政策。詳情請瀏覽希爾頓酒店集團有關新型冠狀病毒的專頁。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫的位置在4100 Innslake Drive，距離格倫艾倫市中心6.7公里。 Meadow Farm Museum是距離里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫最近的地標。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫的入住時間為15:00，退房時間則為12:00。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫有提供免費Wi-Fi。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫有提供免費停車。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫沒有提供免費機場接送服務。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫距離里士滿 里奇蒙國際機場27.9公里。 里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫距離夏洛特維爾 夏洛茨維爾阿爾伯馬爾機場94公里。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫歡迎住客攜帶寵物入住。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫有附設泳池。
里奇蒙德西端-因斯布魯克希爾頓欣庭酒店 - 格蘭艾倫已採取以下的措施：