All’s well that ends well
Room, even though it wasn’t what was originally requested in the booking site, was quiet, clean, comfortable, and satisfying. We had requested - and were confirmed for - a “high floor” room, only to find ourselves on the second floor. The room turned out fine, and the helpful staff refunded the extra cost of that “high floor” room.
Just the initial annoyance of the booking snafu.
Hyatt at Innsbruck good, except safety concern
Hotel was clean, comfortable and had all the amenities necessary for my stay. Location great. Loved the shuttle service as I was without a car.
The power continually went out for 20-30 minute intervals starting at 5am in the morning And continued to go out for periods of time throughout the morning. No notification from staff as to what was happening. I later understood from the shuttle driver when I asked, it was caused by an outside source with the electric company, but notification from staff would have been helpful, especially when you are on the 6th floor and the elevators and phones were effected and I was traveling on my own. Even just a comment at check out that morning would have been helpful.
Nothing to complain about
Everything was clean, the staff was friendly and helpful, and we had a wonderful stay. Would definitely stay again!
The only issue I had was trying to use the PrintMe system they had.. my document would not print and the front desk was busy, so I just left it. No big deal though
The staff was very personable, friendly and helpful. It was my daughters birthday and they even gave us a cupcake for her at midnight. The room was spacious and the beds were very comfortable. I would definitely come back.
-Oversized guestroom featuring a Hyatt Grand Bed-42" Flat Panel High Def TV with Electronic Panel-Free high speed Internet Access-Cozy Corner Couch with oversized sleeper sofa-24-hour Grab & Go food outlet offers hot breakfast, made-to-order entrees, sandwiches, soups, and salads.-All guests receive complimentary breakfast.
所有於2020年4月1日前預訂，且入住日期為2020年6月30日前的現有里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫預訂（包括提前購買房價），可以在入住前24小時免費退改。所有於2020年4月2日至2020年6月30日期間預訂的未來任意日期的里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫預訂（包括提前購買房價），可以在入住前24小時免費退改。更多資訊請瀏覽凱悅酒店集團新型冠狀病毒（COVID-19）通告。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫的位置在4100 Cox Road，距離格倫艾倫市中心6.9公里。 Meadow Farm Museum是距離里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫最近的地標。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫的入住時間為15:00，退房時間則為12:00。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫有提供免費Wi-Fi。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫有提供免費停車。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫沒有提供免費機場接送服務。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫距離里士滿 里奇蒙國際機場28.1公里。 里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫距離夏洛特維爾 夏洛茨維爾阿爾伯馬爾機場93.7公里。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫歡迎住客攜帶寵物入住。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫沒有附設泳池。
里士滿/因斯布魯克凱悅酒店 - 格蘭艾倫已採取以下的措施：