Cute town, with a good view of city from room and nearby to many cute restaurants.
Staff very friendly, helpful using shuttle to take us to local restaurant where parking didn't exist. Beds comfortable, clean, and shower was great!
Pool very small and was overrun by small very loud children with a teen sitting with them. Missed the breakfast found at other hotels we stayed in during our 5 day road trip, charged for parking behind hotel, only location we have been charged for parking. New batch of keys didn't all work, given 2 keys but only one would work, several other customers in line to get keys replaced.
They're an awesome sports bar that's attached to the hotel.
Wish they had ports so that you can charge your electronic devices
Good quality Hotel in the heart of town.
Nice rooms in heart of town.
Room booked was not available. Checked in and was give room with 2 double beds. 2nd check was able to switch to king bed handicap room.
Location was great,staff was friendly, decor was fresh
Pillows were terrible, hallway noise was very loud
Comfy bed, very clean, everything is new and fresh. Rooms are quiet, you can't hear people in the halls or above you. Room service good, food is decent. Location is cool right on the river. Overall I would recommend this hotel and would stay here again.
$10 parking surcharge which they tell you about after you check in and you don't have a choice you have to pay it. No free breakfast (at this price should be included), front desk staff grumpy & gives slight attitude. Both nights different people were rude to me. Parking garage is creepy.
Mia was great
Mia at the front desk was very helpful in resolving a mistake I made with my reservation. There was also a new young man who was in training. He was sharp and very proffessional
Parking building as well as the way you had to get there was very dreary.
Nice hotel for the price
Everything was very clean and the staff was friendly and helpful. My favorite things: Craft beer at the bar Updated decor-- very swank Location Big rooms
No free breakfast = sad face
Great bed. Slept awesome. Very clean. Loved it.
Whether you're visiting for business or leisure, Four Points by Sheraton Charleston places you in the heart of downtown overlooking the impressive Kanawha River. Our hotel presents cozy rooms with enlightening views plus delectable on-site dining and a host of event space. You'll be a short distance from notable local attractions including the Charleston Civic Center, University of Charleston and Charleston Town Center Mall. With Yeager Airport less than 5 miles away, we offer a free shuttle to and from the transportation hub anytime of day or night. Settle into your room and watch your favorite TV show on a flat-panel TV. Don't hesitate to order room service if you'd like to dine in the comfort of your accommodations. Our four event venues cover 9,043 square feet of space, ideal for business conferences and wedding receptions of any size. Catering options and AV equipment are available to enhance your gathering. Choose Four Points by Sheraton and capitalize on comfort during your stay in West Virginia.