I liked the fact there are 2 bedrooms plus the living/ kitchen area. The easy access to the interstate.
I arrived at 4:30 was told my room was not ready and then offered a lesser room than the one I paid for. I was told they had cleaning staff call in sick so they were behind then I was informed how long it took to clean the room I had requested. That I felt was not my problem. I had no room and was asked to return in a 1/2 hour and it would be ready. I returned in 45 minutes and had to stand and wait while I heard the manager inform another guest that their room was not available yet either and then the manager upgraded their room. I was never offered anything but a lesser room. At my turn I was informed that my room was still not ready and I hadn't given them enough time. Very unprofessional service. I will not return to this particular hotel. I have stayed at other Homewood Suites and never been treated so unprofessional as I was here.
The breakfast every day was just wonderful..very pleasant staff.
Couch in our room was old and warn though very clean room.
The award-winning Homewood Suites by Hilton Chattanooga-Hamilton Place hotel is located near Hamilton Place Mall and just minutes from the area's finest dining and shopping in Chattanooga, TN. The Homewood Suites by Hilton hotel is an all-suite hotel that features one and two bedroom suites with separate living and sleeping areas. The guest rooms at the Homewood Suites by Hilton in Chattanooga, TN come with fully equipped kitchens and some rooms with fireplaces. Additional amenities of the Homewood Suites by Hilton hotel include high-speed internet access in all suites, guest laundry, free local calls, outdoor pool, free parking and a business center. Each guest at this Chattanooga, TN hotel can enjoy the daily, complimentary, full hot breakfast and the evening social featuring a complimentary light meal and beverages Tuesday through Thursday evenings (subject to state and local laws). Make Yourself At Home!
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