Rooms Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Amenities Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and barbecue grills. Business}, Other Amenities Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite. Property Location With a stay at Pulai Springs Resort in Johor Bahru, you'll be a 1-minute walk from Pulai Spring Country Club and 15 minutes by foot from Universiti Teknologi Malaysia. This 4-star hotel is 7.3 mi (11.8 km) from Paradigm Mall Johor Bahru and 14.9 mi (24 km) from Johor Bahru City Square. Dining Enjoy a meal at The Gleneagles Terrace or snacks in the coffee shop/cafe. The hotel also offers room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee. Renovations The following facilities are closed seasonally each year. They will be closed from May 05 to May 12:Bar/Lounge Beach Children's club Fitness facilities Golf course Hot springs Sauna Spa Spa tub Tennis courts Optional Charges Fee for buffet breakfast: approximately MYR 37.10 for adults and MYR 18.55 for children Early check-in fee: MYR 60 (subject to availability) Late check-out fee: MYR 60 (subject to availability) Rollaway bed fee: MYR 84.9 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 7:00 AM - 6:30 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions Car recommended Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines Safe & Clean (Malaysia) Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Property follows sanitization practices of Safe Travels (WTTC - Global)