The staff acts in the hotel as a workplace and not a place where people come to relax
Location was great. Breakfast buffet was very good.
Check-in was painful. Took almost an hour to check-in. Room was very small which was ok but the bathroom/shower setup was not designed well. Running the shower resulted in water all over the bathroom floor since door not good and could not put bathmat down because of door clearance. The water temperature would fluctuate during a shower from scalding hot to cool.
Showers are in rooms with only a curtain to separate, very slow lifts
Excellent location for large corporate hotel. Professionally staffed and wonderfully anonymous.
Only downfall for me was lack of pillows ( though info digest in room suggested this could be resolved by reception )
Location luxury value
Great location but will nickel and dime you
Stay on an upper floor for a great view of the city.
Arrived early on our first night and even though we were staying 2 nights, charged 2 euros per bag until our room was ready. 8 euros total. Also the internet was not included in the price.
The location in combination with a room with view
The price of the WiFi use is crazy!
Location is great, price was fair, view was good and bed was pretty comfortable.
Room setup is kinda funky... The shower is open to the room with clear glass doors all around which would be a bit awkward depending who you're traveling with. There's a curtain to divide the room but it still weird... Cleaning is sub-par. Bleach stains on the floor never look good. Sink wasn't draining which was an easy fix for us but the faucet was hanging on like a loose tooth. Overall the room we had needs a good once-over. That was one of 1000+ rooms available so that might be different than many others.
I wasn't a concern of theirs
It didn't take me long to figure out that customer service was not a main priority. I had to ask to have my air conditioner checked three times before they moved me to a different room. It was clearly an inconvenience 2 the customer service desk to do this. They also had me pack up all of my things and bring everything all the way down 28 floors before they would tell me where my new room would be. It would have taken a lot less time just to know and put my things on a cart and go directly to the room I was being transferred to. They did not say sorry for the inconvenience or anything. I even checked out a day early and they didn't even say anything about it. It was almost like, they looked at my situation as though it was my problem and why should they do anything for me?
The fact that the staff did not care. The hotel is completely surrounded buy a square that smells like garbage and urine. There were protesters and police officers everywhere. Until late at night I could hear chanting over and over about Middle East War.
Very good location. Close to everything
Rooms are a little small
location, close to shops and public transportation
checking in reminded me of Las Vegas. Very slow and long lines. Rooms were very small. Toilet in closet like room next to shower with glass.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe The Park Inn Berlin-Alexanderplatz awaits you in the historical centre of the capital, on the legendary Alexanderplatz and near to the Parliament Quarters. The hotel is located close to all public transportation and parking facilities. Within short walking distance you will find numerous historical sites and places of interest, for example Unter den Linden Boulevard, Museum's Island, Nikolai Quarters, Brandenburg Gate, Hackesche Hoefe as well as art galleries, theatres, many trendy restaurants and typical Berlin pubs located within the Prenzlauer Berg district.
Radisson Hotel Group