Facility is under construction and the lobby and walkways to adjacent buildings with guest rooms is a mess. Charging $30 a night to park there is a joke....there is street parking just off property for free! The road adjacent to the property, while not the hotel's responsibility, is pot-holed and probably in the worst condition of any road I've driven in Northern CA.
Paid for a Premium King room with a balcony and got one that shared a wall with a noisy old elevator. Asked for a room change, got put in another one next to... an elevator! Didn’t exactly appreciate their sense of humor with that. Then they said they only had a room of that type next to an elevator, so I had a choice to make— be able to sleep at night, or settle for a regular room with two beds on the first floor. Yeah my romantic getaway was pretty much ruined at that point. Oh and there is also a surprise $26/day to park there. At least they comped that for my troubles.
Being able to sleep in the premium room I paid for and not have my weekend ruined would be a good start.
The walls are so thin to the point you can literally hear the next door having a quiet conversation. The room was not ready even by four which is the official check-in time and they had to change our room to different type by downgrading. The front desk person that was helping me did not really “help” me and was extremely rude. She did not smile a single time and was giving attitude toward all the customer she dealt with. The room itself was very dirty. The bathroom had hairs from customers before us and it was not cleaned properly. Everything was rusty and dusty. And on top of that, I was not able to sleep well at all because of dogs barking sounds, babies crying next door, kids yelling, etc. My whole experience with doubletree at this location was very disappointing. I would never recommend this place to other people and I would never go back to stay. The purpose of me paying extra money for Hilton- doubletree is to have a decent-luxury hotel, but such a waste of money. So stressful and disappointing experience.
Things to consider
clean although not the most soundproof place.
Vending machine wasn't filled with all drink selections. Parking should've been inclusive with the room. What was this tourist fee i got on my bill? i'm not a tourist unless that cookie i involuntarily received was the markup. Coffee maker instructions weren't as clear as it could've been.
Views, comfortable bed, spacious room, friendly staff
Elevator could have been cleaner
The location was beautiful
Restaurant and bar staff were extremely rude. Warning if waiter offers coffe and orange juice to be filled in the cups on the tables it's $5 each glass. our bed sheets were dirty and had black crumbs inside when opened it. There were also hookers roaming around at night.
Terrible nights sleep
Upon first entrance, the rooms were very clean...although the hotel, windows and doors were disgustingly dirty. Staff at check in were amazing.
Bed was super uncomfortable...pillows were flat and lumpy. The walls were super thin, so you could hear everything. Terrible.
I booked and paid for a king balcony room and I di
I booked and paid for a king balcony room and I didn't get that The hotel claimed that Kayak was responsible for the booking hence they couldn't accommodate my request for a king bed since they didn't have any available. I couldn't cancel the reservation neither so I feel I was robbed. I've use this site multiple times but I'm never using it again. I was robbed since the quality didn't compare to what I paid.
Poor customer service with Reserved Rooms
They had my reservation listed as 2 double beds, when I in fact reserved and paid extra for the king deluxe room with a balcony. The receptionist acted as if I did not have a king reserved, until I physically showed her my reservation on my phone. At that point she then took responsibility for putting us in a king room like we reserved and paid for. Ridiculous.
Dirty, smelly, and very noisy. We did not have a good experience staying here at all.
- staff is terrible. The staff said that the reservation with 3rd party cannot received Hilton HHonor benefit. very Sucks - Room Service is terrible as well. Try to connect a lot of time, no answer.
Situated on the waterfront, this hotel is within a 5-minute walk of McLaughlin Eastshore State Park and Cesar Chavez Park. Berkeley Marina and Adventure Playground are also within 15 minutes. Berkeley Station is 20 minutes by foot.
預訂了從即日起至2020年6月30日入住伯克利海灘希爾頓逸林酒店 - 柏克萊的旅客，均可申請全額退款。預訂時標註為「不可更改或取消」的訂單同樣享受這一政策。詳情請瀏覽希爾頓酒店集團有關新型冠狀病毒的專頁。
伯克利海灘希爾頓逸林酒店 - 柏克萊的位置在200 Marina Boulevard，距離柏克萊市中心3.6公里。 Berkeley Marina是距離伯克利海灘希爾頓逸林酒店 - 柏克萊最近的地標。
伯克利海灘希爾頓逸林酒店 - 柏克萊的入住時間為16:00，退房時間則為12:00。
伯克利海灘希爾頓逸林酒店 - 柏克萊有提供免費Wi-Fi。
伯克利海灘希爾頓逸林酒店 - 柏克萊沒有提供免費停車。
伯克利海灘希爾頓逸林酒店 - 柏克萊沒有提供免費機場接送服務。
伯克利海灘希爾頓逸林酒店 - 柏克萊距離奧克蘭（加州）19.4公里。 伯克利海灘希爾頓逸林酒店 - 柏克萊距離協和 布坎南菲爾德機場26.1公里。
伯克利海灘希爾頓逸林酒店 - 柏克萊歡迎住客攜帶寵物入住。
伯克利海灘希爾頓逸林酒店 - 柏克萊有附設泳池。
伯克利海灘希爾頓逸林酒店 - 柏克萊已採取以下的措施：