The overall service and comfort
The buffet food in the evening could have been hotter - although the quality was very good
Nice view of ocean. Ideal location
Hotel staff do not knock on the door on 2 occasions and just walk inside room. No bar fridge inside room - extremely hot conditions in East London and I walked down to reception area to find out if I could purchase cooldrink/water/ice blocks - nothing available after hours at hotel. I was asked to ask at hotel next door - also could not find anything to drink - so went back to bed drinking warm tap water. Check-out time is 11H00 - so staff knocked on door at 10H55 - No hallo - just a few rude words - are you going or staying an extra night. Just wish staff would be more friendly towards customers.
Great location, excellent room(specially the size of the room), very clean. Friendly staff.
location - by the seashore
cockroaches in our room, cramped
Attitude from staff who are unhelpful is regrettable. The recommnedation below is subject to this
The friendly, welcoming staff. The hotel has a warm home feeling.
The friendliness of the Room Service staff.
We were stuck in a pokey little room (called a "suite" on the website) overlooking a construction site. The sheets did not fit the two beds that had been pushed together, the furniture was grubby and stained, there was no mini bar, and the staff tried to make us pay for one of the breakfasts twice. Certainly not a hotel for families wanting to spend their hard-earned money on a beach view.
The suite & view. Breakfast selection exceptional.
Poor Parking. No covered parking.
Convenient, luxury accommodation located on the Esplanade overlooking the Indian Ocean, the Premier Hotel Regent is a mere 15 minutes from the East London Airport and near major East London city attractions.Travellers are spoilt for choice with a variety of accommodation options, from luxury suites to elegant and comfortable standard rooms. Should you choose to overnight, you will have the option of 175 rooms, 95 of these being modern luxury suites with ocean views. All rooms have a standard of elegance and class as well as comfort. Spacious and elegant, our 95 suites are firm favourites for local and international business and leisure travellers. All suites include a separate lounge area and well positioned workstation for those needing to stay connected via free high-speed Wi-Fi.Standard rooms offer twin, and double bed setups, tea & coffee making facilities and a convenient workstation for guests wanting to relax in the comfort of their rooms. Room amenities and facilities include air-conditioning, en-suite bathroom, hairdryer, in-room safe, telephone and select DSTV bouquet.Situated within the beautiful Premier Hotel Regent, The Grill Room restaurant provides a warm and intimate environment with a traditional yet upmarket steakhouse feel for dinner. This New York inspired steakhouse showcases the best in local produce and the finest matured beef cuts sourced from local farmers.Breakfast, lunch and dinner is served in the stylish restaurant of the International Convention Center, linked to the Premier Hotel Regent.Our Y-Knot Pub and Restaurant with its patio overlooking the Ocean is equally popular with guest providing a relaxed setting serving light lunches as well as a wide selection of beverages to suit all palates. Hotel facilities include free Wi-Fi, conference facilities, business center, restaurant, cocktail bar, lounge, 24 hour reception, on-site parking, transport and shuttle service, laundry and valet, wake-up call, wheelchair accessible