Everything done very well
Our room was well appointed and everything worked well. No marks or scratches to show wear and tear. The in room sound system was great and the complimentary unlimited data smartphone was extremely useful.
While the Executive Lounge was a nice haven to relax in and very classy, the food selection should be changed more regularly. There were no changes in the food/drink offerings across our entire five day stay.
Great hotel but...
Service was "hit and miss", particularly in the lounge. The price was quite high for average quality rooms.
Good value if you don't have breakfast or use the gym.
Room price was reasonable, however, breakfast was 33k yen ($30) and $20 for the gym. Although expensive, the breakfast bar is excellent - better than most I've had here in the states. The bar at the top floor was cool with good ambience. Most of the staff speaks some English and are very helpful.
Do not recommend the expensive Japanese restaurant in the hotel. Shrimp tempura did not taste fresh and other dish not worth the cost.
Love this Hotel
+Best Service (English friendly) +Best Location (5 minute walk to Shibuya Station) +Best Views +Extremely Clean & Comfortable +Luxurious +Worth the Cost of Stay
staff was very nice and helpful. the room was clean. not the best or most modern but it's the basics. nice renovated bathrooms. high floors. AIRPORT SHUTTLE IS AMAZING!
the bedside tables are a bit ghetto. otherwise everything was good.
The deluxe city view room was phenomenal for a country boy like me. Room cleaning and bed making was excellent, left my extra spending money in the room and never missed a penny. Everyone was so very polite in the hotel, the view from the bar on the top floor is also not to be missed. Prices for drinks, etc. are as to be expected for this hotel, but don't miss breakfast! As American as you could want, and make sure you ask the guy with the chef hat on to make your eggs. Omelet, over easy, whatever, they will be done to perfection and delivered to your table. I loved my stay at this hotel, it was hard to come back to reality in the US.
No free wifi
A stay at Cerulean Tower Tokyu Hotel places you in the heart of Tokyo, a 5-minute drive from Shibuya Crossing and 11 minutes from Tokyo National Olympic Stadium. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 108 square feet (10 square meters), including a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.