Air conditioning was broken, the hotel staff did not bother to get me into another room, instead they brought me a portable fan. I was uncomfortable tossing and turning all night.
Great location great price
Well located in Ginza district, buffet breakfast included (excellent!) and close to the subway, shopping and the fish market.
Wonderful western style hotel
Great location, wonderful staff, great breakfast. Spacious room for Tokyo
Wifi password always wrong, I could not use wifi.
location was easy to walk from for transportation around the city attractions
Really bad experience!
Only the fact that we had Japan Hato tours that did a pickup from this hotel location and there were a few folks at the information center that were nice and very helpful
The room was awful - 1. Shower curtain was dirty and had hair on it from god know how many previous travelers!! I asked the manager to change it and they did not execute it well, they forgot! When I asked again they replaced it but only this time they put the shower curtain inside out...Japanese attitude is supposed to be all clean and perfect and this was definitely not it! 2. We were offered free breakfast due to the shower curtain situation which was a nice gesture, but honestly the breakfast was not so great 3. The room was really really small and the 3rd bed that we got was broken.. We paid like $250 a night or so and this was so not worth anything penny, will not recommend it anyone.
Dont get the smallest room
The room was small even by Japanese standards. Staff was nice. TV only had Japanese channels. Breakfast provided was good.
Value for money was not there. My friend stayed at Gracery nearly next door for $100 cheaper and a much bigger room.
Perfect location in Ginza
Close proximity to subway station and multitude of restaurants and shopping in Ginza. Secure WiFi in every room, free for rewards members. The breakfast buffet was great, with many choices of local and western cuisine. My omelette was cooked to perfection!
The beds were a bit firm. The toilets weren't as fancy as other Japanese hotels (not heated).
Location in Ginza
The room and bathroom were the smallest room I have been for a very long time. Everything is also industralised and calibrated (to reduce cost), which makes it more like a chicken battry than a hotel room.
The location was excellent and the airport bus delivers you directly to the hotel door.
Some of the staff were uncaring and had no knowledge of the area.
Friendly staff despite the language barrier
Now that Tokyo is becoming a touristic area, the staff shoulkd learn the manners of good service.
Located in the world-famous Ginza District on Tokyo's premier Showa-Dori Avenue, Courtyard by Marriott Tokyo Ginza Hotel is surrounded by a variety of shopping, commercial and sightseeing destinations. At our 4-star hotel's doorstep is Ginza's exciting shopping and entertainment scene, and nearby you'll find popular cultural attractions of Japan's capital, such as Tokyo Disney Resort, Asakusa and Hamarikyu Garden. Enjoy authentic Japanese and international cuisines in one of our on-site restaurants. Stay on top of your exercise routine during your stay by using our 24-hour fitness center with cardio equipment and free weights. Host your next seminar, lecture or presentation in one of our versatile meeting rooms, where a large screen and suitable chairs keep everyone comfortable and productive. No matter the reason for your visit to Japan, you'll find everything you need for a rewarding stay at Courtyard by Marriott Tokyo Ginza Hotel.