Location location location!
The place it’s extremely noisy. It’s on the main boulevard. Windows are not soundproof. Moreover, extensive renovations were taking place
Excellent stay - highly recommended
Staff was great and room was spacious, comfortable and well air conditioned during a heat wave! Staff couldn't have been nicer and breakfast and internet were both excellent.
Exactly what we wanted!
We were already staying in an apartment a couple of blocks away but there was no AC so we moved to the Genio. Booked quickly online and even though we showed up (very) early they had a room for us. As it happened, the AC in that room wasn't working so we were moved to a very nice, newly renovated, room with super AC. We liked the room, opted for the (very good) breakfast, and the location can't be beat. Right beside the PN Railway Station which is where the airport shuttle stops too. Surrounded by restaurants and right in the centre of things it is where you want to be. But it was the staff who were outstanding. Every issue or request was dealt with without drama. They just got it done!
We didn't like that we hadn't booked into the Genio for our entire stay!
Quiet comfortable room with good size safe, good breakfast in pleasant room, modern bathroom with good shower. The staff spoke English and were helpful. Well presented hotel near one of the railway stations and within walking distance of shops and tourist attractions.
Room lighting was too dark.
huge room, with a very large private garden-terrace. very good breakfast in comparison to usual in Italian hotels. normal towels instead of the usual Italian thin ones...
Central location, nice rooms
I like this hotel very much. Staff is friendly, courteous and efficient. Rooms are excellent in the old style. Great location next to train station, a pleasant 10 minute walk to Torino's main square. Have stayed here before, look forward to doing so again.
Good central location and quite quiet. Excellent night manager and a nice hot breakfast. Coffee - so-so. Parking was quite close and just a bit expensive at 15 Euros/day
Central location, cleanliness
I requested a non-smoking room but was given a smoking one (arriving in the evening I was too tired to ask for a change).
Nice staff and breakfast buffet, located in middel of town, nearby high quality shopping and restaurant area, Turin is a hidden juwel
car parking is three blocks away, raiway station area is not so nice at night, rooms are worn and old but clean
I very much enjoyed the clean modern single room as well as the excellent selection of food for breakfast
Excellent room, very good breakfast, friendly staff.
Extremely helpful and pleasant staff
Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership with AXA Partners. The Best Western Hotel Genio is located in the city center, near the Porta Nuova Station and the air terminal. Our hotel offers air-conditioned rooms with direct dial phone, television and mini-bar. We feature a bar and four meeting rooms suited to welcome 80 guests. Enjoy your stay.