Dirty and old
not to extend my self, 2 of the bed sheets had body fluids, they hadn't been replaced from previous visit. From there you cam imagine; old, ragged and dirty furniture, watter leak in bathroom, front desk staff unhelpful, etc. By the way this was only one night. To summarize, they offered me a free night on my next stay and i didn't take it. I would not stay there even if it is free! !
Hotel is not clean and very hard to find location
Well Furnished & maintained apartments , very thoughtfully done Interiors, also conveniently located from all the major attractions in Dubai. Highly Recomended while travelling with children or in a group in a modest budget.
The Reception Lobby & the main entrance looks old , boring & dated, could do with some major revamping , also the address is not so popular among the cabbies .
Very fast check in and check out the staff were very nice they have done every thing to make our stay comfort.
There is no swimming pool for the kids the only one is minumem 90 cm. high not suitable for little children.
This hotel provided complimentary airport transfers and the system worked well. We were efficiently checked in, although the reception staff took financial details on arrival despite the fact we had paid in advance. This was explained as an administrative function.We had a 2 bedroom suite and it was spacious and reasonably well fitted although the rugs in the living area were slightly soiled through wear. The bedrooms were very clean and comfortable. The hotel has a small supermarket directly across the road and a 24 hour Spinney's supermarket within 5 minutes walk. There are also shopping and fast food outlets nearbye. The Metro skytrain has a station about 10 minutes walk from the hotel and you can access most areas of Dubai.
Poor choice of English speaking news channels
i liked that in every room there is plazama
They was very late on picking up my family from the airport and the room service cleaning need to improve
comfort & cleanliness
like your home
the cleanliness of the hotel and furniture
yes the location and the outside lights on it.
my mother was visiting from uk i am a resident in uae
yes, the overall ambience was not right it did not feel as if it was a for family
The LCD TVs in both the bed room and the living room. The location is great.
The room service were not washing the dishes and glasses but keep it in the sink every day. The recieption employee forgot to give me my passport and it was big miss for me and was going to lose my flight.
With a stay at XCLUSIVE Hotel Apartments in Dubai (Bur Dubai), you'll be within a 5-minute drive of Dubai Cruise Terminal and Dubai Creek. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).