Hotel received none from the web sight no fax
Staff are very pleasant
The towels are too old.
they charged full price on credit card when i selected the expensive option of free cancelation i even didnt arrive at the hotel was still at airport around 3.30pm and they charged me full amount. i am disaapointed in both booking.com and the hotel management
i likeed nothing.
first of all the hotel apartment had a very bad smell. secondaly they had no rooms available we were not been accomodated till 7 o clock in the evening. the hotel staff were just say sorry we are over booked. it was just a waist of money and time. it was a completely rip off.
Excellent central location, close to metro for travelling to malls and marina area, close to abras for crossing the creek to Deira, close to supermarkets, souks, malls.
Hotel seemed a bit run down since our last stay 4 years ago but was still clean and comfortable. Could do with some refurbishing. Apartments were missing bits and pieces of crockery and some appliances needed fixing. Gym was only open during the hours we were out for business and shopping.
rooms were large, location good for budget shops and restaurants. But they claim wireless internet is free and it wasn't when I stayed there they charged promised a refund after speaking to the manager then couldn't find him for 3 days to authorise this refund. That aside, staff were friendly, rooms good, and clean laundry prompt.
I did complain to the hotel at the time. Your internet site says free wireless internet throughout the hotel. They refused to provide this and insisted instead I buy a card with user and password to log on. I was only there for a few days and on every occasion I went out or came back in asked for the manager to rectify this, always he was "unavailable". Why do you advertise this facility when the hotel does not provide it? The sum involved Dhs 50 (about £8 ) is not significant but the principle is.
The staff were very helpful and friendly and the location of the hotel was very convenient.Very good parking facilities.
It is not luxurious and the rooms are quite basic and a little dated.It is fine for a short stay. The map on the website (bookings.com) did not reflect the position of the hotel and we had problems finding it.
A stay at Desert Rose Hotel Apartments places you in the heart of Dubai, within a 15-minute walk of BurJuman Mall and Meena Bazaar. Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Dubai? This aparthotel has facilities measuring 861 square feet (80 square meters), including a meeting room. A train station pick-up service is provided at no charge, and free valet parking is available onsite.