We called two times for a shuttle service to pick up my family from the airport, but they replied that there wasn't a shuttle service. On our return to the airport we found out that there was a shuttle service.
A good rate for a very good place
The hotel is located at the best spot in Dubai. It's right next to the metro, and it's behind Dubai Mall. The rooms are very clean and very big. I got two bedrooms and two bathrooms and large living room with workstation desk. The wifi was good enough for free and the parking service was really good.
The front lobby was a little bit small, it's like you're sitting next to the people who are checking in with the front desk, there is another lobby with a cafe but still the front lobby is where you want to wait for people or your car.
Carlton Downtown Hotels offers comfort and unique hospitality experience. Ideally located in the heart of Dubai giving guests easy access to the city's best attractions such as the Dubai Opera and Ski Dubai, world class shopping, amazing beaches all complemented by impeccable hospitality. Choose from five different categories of suites and rooms and enticing dining experiences. It is also home to a range of dining outlets including Bayty, Zephyr Rooftop Restaurant & Lounge, Zenses and Jimmy Wickets Sports Bar & LoungeCarlton Downtown attentive staff blends gracious service amidst a majestic surrounding, ensuring an unforgettable stay. Whether in Dubai for a business meeting, a romantic getaway or a relaxing holiday, this remarkable 4-Star hotel is yours to explore.