Very friendly staff who don't mind to go out of their way to make you happy and feel welcome. It's these little touches that endear.
No hot water kettle
I have to say that the Hotel was very modern and the staff very friendly and helpful
What I did not like was that the room rates of the hotel was increased to a rediculous amount for my stay period plus on top of that you had pay for your wi-fi and use of the hotels car park. It just felt that you were being ripped off in everyway possible.
Clean, modern, excellent breakfast facilities
TV broken but room changed quickly.
vey welcoming after a days travel and breakfast was nice with a lot of variety .room was big enough and clean
only one small niggle was on the day of leaving the cleaner came in at 9 but your not due to leave untill 12. thats all1
The food and beverage staff were great as well as the buffet breakfast. The rooms were immaculate as it is a fairly new hotel.
The poor level of understanding English by some hotel staff which created a few issues and the way some front office staff dealt with a particular matter. On this occasion the hotels bottom line came first and the customers happiness came second . No mini fridge in the room.
I checked in after 10PM and checked out 5AM next morning, so very little time to spend in the Hotel, but i certainly liked the ambience and would like to stay longer in my next trip to the city.
The Hotel ist really very good and the price too. The rooms are very clean and the wc ist wonderfull. The beds are comfortable and the staff ist very nice. There's a parking in the hotel, but we need to pay to use it.
not easy to access by public transport, no explanation of public transport, very very expensive breakfast, no fridge in the room
Convenience and location to roads,
If you are travelling by car to the airport perfect location (opposite direction to the heavy traffic) - 10 min drive
Wlan did not work too well in the room and was expensive as was the car part at 12,00 Euro/night. The address does not appear to be #7 as the Navigation system takes you to another hotel (Rennaisance) - Mercure is further down the same road
The 4-star Mercure Hotel Düsseldorf City Nord is located in the Moersenbroich district, just a few miles north of the city center. All 190 rooms have free WIFI. Our events area is available for meetings or private functions. The six meeting rooms accommodate up to 190 people. Arrival: The hotel is 3.7 miles (6 km) from the main train station, 5 miles (8 km) from the airport, and just a few hundred feet from the exits of the A3, A44 and A52 highways.