Verry welcoming staff, they made me feel at home. I had a panoramic view from my balcony. the breakast vas very good.
Location, staff and cleanliness.
Nice and quite very good view from the rooms.
Nothing at all
The Staff and their Treatment
1- Air conditioners do not work. Only heaters. The weather was quiet warm and we had to sweat all night long , 2- No blackout curtains. sun penetrates the room in the very early morning.not acceptable for a 5 star hotel 3- people shouting and screaming in the terrace under our room...what happened to clients servicing?
Quiteness and view
I reserved a suite and I expected a sea-view, but it was parking-view :( I tried to change also all suites had no view. so I had to pay extra to take the Regency Boutique suite. The receptionist deducted duble my stay amount,which was not accepted from my creditcard,which left nothing to my limit.
the rooms must be redesiened
friendliness and helpfulness of staff
Very poor room, wall paper in patches, dirty towels, bad smell in toilet
the nice atmosphere and the readiness of the hotel staff to offer evrything as much as possible
With a stay at Regency Palace Hotel in Jounieh, you'll be within a 5-minute drive of Fouad Chehab Stadium and Our Lady of Lebanon Cable Car. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.