Beds were comfortable and the A.C. worked well. Kids liked the tv. There was a microwave.
Managers were rude. Our room smelled of smoke (even though we booked a non-smoking room). Light above bathroom sink blinked really bad so had to keep it off. Free breakfast didn't have much to choose from. Fridge froze everything on warmest setting.
There was renovation going on, but that's not excuse for some of the issues. Sinks and tubs wouldn't drain, in multiple rooms. A lot of water damage and mold areas.
It was close to Christus Medical Center
You could hardly breathe in the lobby for the smell of smoke. We had a non-smoking room that also reeked of smoke. The breakfast tables werenâ€™t set up at 7:00 a.m. (breakfast was advertised served from 6:00-9:00 a.m.).
The location was the only thing I liked about this hotel.
The room was cool when we got in it. The hotel staff was amazing. It was quiet and calm. I got a good nights rest.
The only thing that was a bummer, was the pool was closed. It was super hot and a nice refreshing dip and swim would have been heavenly.
Too many people setting in cars outside the rooms. Talking to receptionist thru a 12 inc window.
There was a 1/2" gap between the door and door jam
Hotel staff could not tell me on the phone how to get there. There were no drinking cups in the room. The coffee pot had not been cleaned since the last use, so who knows what else was not cleaned.
The door to the room didn't have a tight enough seal and was affected by pressure differences such as the a/c coming on which made it sound like someone was trying to come in.
Cost per night
None smoking room smelled like smoke and the lobby. Worst coffee I have ever had.The biggest problem was that the pool was shut down and looked like it had been for years! I selected this hotel because the distance to were we needed and pool for my kids.
The staffs and management are very nice and friendly! They took care of our needs!
Situated in the heart of Longview, Super 8 is close to Maude Cobb Convention Center, Gregg County Historical Museum and Le Toureau University. Close to Longview Mall.