曼徹斯特國際機場租車

Lack of transparency

缺點： I was extremely frustrated to find I *had* to purchase additional theft insurance, even though I have full coverage through my credit card. This added significantly to the daily cost of the rental in ways I had not planned on. It would be one thing if this had been communicated transparently at the point of booking, but to find this out at the point of pick up was extremely frustrating. I will be more discerning in future, and will not be choosing Europcar.

After long wait at counter, company would not honor arranged price

缺點： Company required purchase of insurance which would more than double rental price. Declined to rent and rented instead from National at adjacent counter with no problems and lower price. Will not rent from Europcar again. Was fortunate to find and available car, in same class, at a good price during holiday week..

優點： The car was clean a

缺點： Representative I initially self with was unpleasant. Fortunately someone stepped in to be more helpful. The cost was much more than I paid during my last visit to the UK.

ended up a rip-off

優點： A good high quality car, friendly personnel

缺點： was lured in by low online rate but then aggressively upsold into insurance that I didn't need, such that I ended up paying three times the amount I was originally quoted. I would not use them again.

Falta de transparencia

缺點： Estaba muy frustrado al encontrar que *tenía* para comprar un seguro de robo adicional, aunque tengo cobertura completa a través de mi tarjeta de crédito. Esto añadió al costo diario del alquiler una cantidad que no había planeado. No hubiera sido un problema si lo hubieran comunicado de forma transparente en el punto de la reserva, pero averiguar esto en el punto de recogida fue extremadamente frustrante. Voy a ser más exigente en el futuro, y no voy a elegir Europcar.

Después de una larga espera en el mostrador, la compañía no respetaría el precio acordado

缺點： La compañía exigía la compra de un seguro que costaría más del doble del precio del alquiler. Declinó alquilar y alquilar en lugar de Nacional en el mostrador adyacente sin problemas y precio más bajo. No alquilaremos de nuevo a Europcar. Tuvimos la suerte de encontrar un coche disponible, en la misma clase, a un buen precio durante la semana de vacaciones.