Water fountain broken, no shampoo, etc. Bad experience
The guest services was terrible
The guest services and customer service
The Location was near everything We needed.
Everything appeared to be OLD. And We had to Find our way up to the front desk to get cooking and eating utinsils also NO microwave,but one was placed in the kitchenette after enquiring. The Stove and Refrigerator Was very dirty. We used our CLOROX WIPES.
The staff, later in the morning after we had already checked into our room I had to change rooms because of how bad the room was. staff went out of her way to make sure our new room had no issues.
I didn't like the first room we were given. It was in poor condition and should not have passed inspection.
Full kitchen and private bedroom
Toilet bowl could be clean better it smells when you flush it and you can also smell it when in bathroom
This hotel gave me fleas and when I got a bit upset that I was feasted upon all night , they called the police. I got no help, no refund or anything. I have reported this to all parties involved and have not even received a call.
The ac filters were black upon arrival, I had to clean the filterssmyself just so the ac would blow kinda cold. They had a dead rat in the parking lot that multiple guest seen and it wasn't desposed of after being advised of the issue. Locked in bathroom
Faulty locks,no desk service when called for help. Did not have any items in the room (coffee pot, utensils, plates. All it had was a bed couch fridge microwave towels. Had no ice machine but had ice trays by the time we finally got ice to freeze we left
Mildew. Mildew. Mildew. 107Â° out and had to have the air conditioner on and the room stunk of mildew. We both got sick. Required $100.00 deposit then I had to force clerk to check the room on departure so they couldn't take from the deposit.
Smelled really strange when walking in. Not real clean looking ..
Not a clean room. Not a clean bed.
The Staff are awesome and the Manger rocks!
It was awesome! Clean, comfortable, easy access to hwy. Great.
With a stay at Extended Stay America - Dallas - Plano Parkway in Plano, you'll be within a 10-minute drive of University of Texas at Dallas and The Shops at Legacy. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.