Rooms Make yourself at home in one of the 16 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Business}, Other Amenities Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Property Location With a stay at Hotel Alux Playa del Carmen in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Nuestra Senora del Carmen Catholic Church and 5 minutes by foot from Central Square. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Main Beach and 0.7 mi (1.1 km) from Mamitas Beach. Check-In Checkin starts at 3:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Cash deposit required No alcohol served onsite No alcohol allowed onsite Professional property host/manager