Give your review a headline
The hotel in general is ok, but towels and sheets are very old and shabby. We had a robbery in one of the rooms that occupied someone in our group and the hotel and its staff were not responsible ... and they did not want to check the cameras to disclose responsibilities.
staff was great, room was comfortable and modern, liked the rooftop continental breakfast and service, very comfortable bed
would have liked a phone in the room
Large & nicely decorated room, breakfast on roof terrace and friendly staff.
Bad wifi connection in room.
Very, very, very nice hotel! Nice staff, english spoken, beautifull rooms, very modern and clean, white sheets and a perfect shower!
the beautiful clean design of the entire hotel, the huge comfortable bed, the wonderful little creams and lotions in the rooms, the powerful hot shower, the sweet little pool and roof-top, the wonderful smell of coconut in the reception area, the central but extremely quiet location and so much more.
the rooms were a but dark once the curtains were closed or at night time. there are only small bed-side lights in the main room and two low lights in the bathroom area and although the room gets plenty of sunshine during the day we preferred to draw the curtains for privacy as the room opens to the public balcony. also, the industrial fans on the roof-top are not very effective during breakfast as they are extremely strong and blow everything away. we preferred the morning heat to sitting next to the fan.
I enjoyed my stay so much. The staff was friendly and helpful about any questions I had. I definately would recommend the hotel to anyone I know going to Playa Del Carmen and I will definately be returning!
Beautifully designed, great location, phenomenal staff, thoughtful service, tasty breakfast - home away from home.
With a stay at Hotel Casa Ticul, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.