front office staff is terrible. when checking in they wanted to give us a room at the nick price resort, telling us the resort has no rooms. when we insisted they " found" rooms for us. wanted to place us very far from the beach units and told us we had to pay add 79 dollars per night for the beach units even though the place was empty. we waited an hour to check in, another 30 minutes for towels and 3 bottle of water ( 3 bottles for 4 people - go figure). tried to talk to the manager on sunday - not there, monday - not available. pool is ice cold. could be a nice resort but our experience will result in never going back to the Mareazul.
When you stay at Mareazul Beach Front Resort Playa del Carmen. in Playa del Carmen, you'll be on the beach, just steps from Quinta Avenida and 10 minutes by foot from Punta Esmeralda Beach. Featured amenities include multilingual staff, luggage storage, and an elevator. Planning an event in Playa del Carmen? This condo resort features 140 square feet (13 square meters) of event facilities. Free self parking is available onsite.
關於純瑪莉素酒店 - 卡曼海灘的評價
- Mamita's Beach Club 3.1公里
- Muelle Navega 3.5公里
- Parque 28 de julio 4公里
- Playa principal de Playa del Carmen 4.1公里
- Calle Quinta Avenida 4.2公里
- Yucatek Divers 4.3公里