Great Location in Playa
Great location in the middle of the activities in Playa. Great staff. Very willing to assist. Wife loved it.
beds were a little hard.
Had a late check in and my room was given away. They gave another in different hotel which was terrible! I was only staying one night so not a big deal. I booked one more night stay 2-days later and was promised a good room at Posada Mariposa Boutique Hotel by Cesar to make up for them giving my first room away.When I returned for my second stay I made sure to arrive earl (11am) they gave me a room in the lobby next to storage and front desk (Room No.11). It was very laud, the room smelled horrible and the one and only window was facing the lobby. I saw Cesar after my check in and asked what happened with the better room? He said someone else took it.
The hotel is in a good position because it is central though in a quiet area of the town. Quality / price is fair, though we find something better in Mexico.
Too many mosquitos in the room, as the mosquito-nets were all broken. Bad smell of humidity.
The location is excellent as well as the exterior design: the lobby.
In the room I was assigend I missed a footmat in the shower and a modern toilet.
The beds were firm but very comfortable, unlike so many beds in that area. The air conditioning was excellent and there was a ceiling fan too which gave us many options in keeping cool, depending on the humidity. Bottled water was available 24/7 from a large carafon in the hall
If the water carafon was emptied during the night/early morning, the guest would have to replace it--a problem for most women to carry it then lift it onto the stand. Our room would have been a little more comfortable with one chair. WiFi was available in only one corner of the room.
Pretty hotel, original decoration. Central.
Room a bit damp. No defense against mosquitos! (Would be better to have netting in the windows).
The staff is nice and someone is always on duty so if you have any needs they are there.
I stayed on the ground floor and two couples stayed in rooms close to me with young children. This made it a little noisy at times....next time I would stay on the 2nd or 3rd floor.
Good location, beautiful reception and lobby area, helpful staff. We booked a day trip in reception to Tulum and Xel-Ha which was great value and handy as we only stayed a few days, including pick up direct from hotel...
No phone in room, hotel lobby is decorated much better than the rooms themselves
Located in the centre of tourism for Playa del Carmen, very nice relaxed atmosphere
No parking available at the hotel (which is set on a pedestrian precinct) so every day we had to trawl the surrounding streets for a legal parking space
With a stay at Posada Mariposa Boutique Hotel, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).