location is great, outdoor pool is acceptable for location
have the rooms actually ready and clean when promised
Good location, friendly staff.
The bathroom was not very clean..There were large amounts of long hairs (not mine or my spouse) all over the floor, bathtub and sink..We had to clean the tub ourselves before use because we felt VERY uncomfortable with how much hair was in it. Very unhappy overall..was definitely not work the price.
We liked that the pool and hot tub was open until 11 pm. The firplace in the unit did not work so I called the front desk and they sent a maintenance person was at our door in 10 mins.
We enjoyed our stay and didn't have any cons while our stay at the cove.
Our room was just ok. The decor was dark and outdated, not inviting. Nice kitchenette and view. The walls are so thin that it's hard to fall asleep with kids running up and down the hallways. I really don't understand that parents let their kids do it at midnight. Not very clean, just wiped down. Still lots of tooth paste spots on the cabinet in the bathroom. Will try other places next time. Almost forgot to mention that the front desk lady was super nice and very helpful.
Dark outdated decor Loud hallways (kids running up and down at late hours) Not very clean
Great location, comfortable rooms
Loved the location, easy walk to restaurants/shops/beach. Zero-depth kids' pool was great. Resort was not overcrowded. Nice view from balcony over the pools. Having a full kitchen and separate sitting area was really great, particularly with small children who still nap. The room layout was very nice for a family.
Restaurant didn't offer breakfast, only on-site breakfast option was to buy a pastry from the coffee shop. Also, room was clean, but starting to show its age.
Great amount of space. Having two bathrooms is a huge plus when staying with kids. The kids loved sleeping in the loft! Location was perfect for beach. Pools were great. Having indoor and outdoor pools was wonderful as sometimes it was too cold outside. Washer/Dryer was added bonus especially with wet bathing suits. Having kitchen was great so we could have food and drinks on hand and could cook dinner in when needed.
The beds were not very comfortable. The front bed is too close to door. Everyone has to go to bed at same time as a single light or TV would keep others up. The elevator by our entrance door did not go up to our floor, so we had to carry our luggage up and down stairs.
The shops, the location of the Cove, nice clean park behind it.
Paying to go to the Beech
It was exactly what I was looking for
I liked the helpful girl at the desk checking in and out .I loved the spacious room and comfortable bed .I loved the dish washer and the fact that we could park at the resort all day even after checking out .The pool was fun too. It was a perfect mother daughter get-away!!!!!!
I can not think of anything that I did not like!!!!!
Overall Nice Place Close to downtown
Fireplace and Kitchen
carpet was dated and stained due to the solid color spots showed up very easily could here foot steps from the room above
Too busy, Too much $, No staff help, No parking, N
room was big.
I arrived with my 85 yr old Mother in a wheel chair and there was no one ( even if I wanted to pay extra) to help us with our luggage. However, they did make sure they charged the "resort daily fee" right away. There was no parking for us- handicapped or my sister who had another room in the facility. They had to park across the street in public parking! There were many parties and events which made the hotel a bit manic and loud. We didn't have appropriate bedding for the pull out couch in the suites. No blankets, sheets or even pillows. I called ahead of time to make sure if I was going to pay $275 a night they had handicap access to their two pools. They said yes definitely. We waited at the indoor pool, at 8pm ( the pool closed at 9p) for 20 minutes to get someone there to get the handicap access working. The outdoor pool handicap access never worked! I called the concierge to get the phone number of our next hotel near the airport in Chicago to make sure we had a handicapped room. They never offered to make the call for me and actually gave me the wrong number! Consequently, I arrived late that evening at the wrong hotel. If you stay at a basic hotel one cannot expect much more than a clean room and maybe internet. Paying $275 a night for a resort, I expect much much more.
A Great Time was Had by All!
The location was great. Our room was a little dated, but very clean. We enjoyed having our own kitchen and the Jacuzzi tub. The pool and activities were awesome.
The drain in our tub was very slow. We did tell maintenance, but we saw no change.
The Cove Of Lake Geneva is in the heart of Lake Geneva, within a 5-minute walk of Riviera Ballroom and Lake Geneva Cruise Line. Featured amenities include complimentary wired Internet access, express check-out, and a 24-hour front desk. Planning an event in Lake Geneva? This hotel has facilities measuring 8,500 square feet (1 square meters), including a conference center.