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2.0
Never again!!
優點： I did NOT like this location.
缺點： Car was extremely dirty inside and outside,lots of scratches all over its body hub caps were brocken seriously damaged, when driving the car would shake a lot,i notified the guy who rented me this vehicle, all he said was DON'T WORRY ALL CARS DO THAT!!....that car I rented,some client had just dropped off I know because I saw the client when he came in that car and the budget guy told too,they didn't even check air in the tires fluid levels or anything, I've had to take the car because I was in a rush to get to my destination.........I WILL NEVER EVER AGAIN RENT FROM THIS GUYS.
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4.4
Very poor quality of cars and very expensive
優點： Nothing, had no choice and I was taken advantage of and even
缺點： Car was a renault sub compact charged as a mid size ! Jd to comeback on Monday morning as Sunday was closed at airport, they told me that they were expecting me as an airplane passenger instead and they peft after the flight customers iad peft the airport, 2 hours before their closing time! Very expensive CWD insurance made the rate $50USD/day from $9/day! No practical drop off option, made dropoff option more expensive than keeping car for the whole week. Car had hail and plastic bumpers damage all over, had engine power issues, trunk could not lock and I had to repair it just to lock it, rental office told me at drop off that they knew about it and had tried to fix it with used parts! This caused me to carry All my stuff on back seat risking it as it was visible. Budget should inspect the Nuevo Laredo MX office and fleet and either refresh cars and rates or just close operations there. It is a shame for a corporation to be renting old and beat up cars and taking advantage of customers with full size car rates for sub compacts!!!!
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8.8
great customer service
優點： kudos to the Budget agent, he really went out of his way to provide great service
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8.8
gran servicio al cliente
優點： Felicitaciones al agente de Budget, realmente se desvivió para proporcionar un gran servicio
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2.0
Never again!!
優點： I did NOT like this location.
缺點： Car was extremely dirty inside and outside,lots of scratches all over its body hub caps were brocken seriously damaged, when driving the car would shake a lot,i notified the guy who rented me this vehicle, all he said was DON'T WORRY ALL CARS DO THAT!!....that car I rented,some client had just dropped off I know because I saw the client when he came in that car and the budget guy told too,they didn't even check air in the tires fluid levels or anything, I've had to take the car because I was in a rush to get to my destination.........I WILL NEVER EVER AGAIN RENT FROM THIS GUYS.
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4.4
Very poor quality of cars and very expensive
優點： Nothing, had no choice and I was taken advantage of and even
缺點： Car was a renault sub compact charged as a mid size ! Jd to comeback on Monday morning as Sunday was closed at airport, they told me that they were expecting me as an airplane passenger instead and they peft after the flight customers iad peft the airport, 2 hours before their closing time! Very expensive CWD insurance made the rate $50USD/day from $9/day! No practical drop off option, made dropoff option more expensive than keeping car for the whole week. Car had hail and plastic bumpers damage all over, had engine power issues, trunk could not lock and I had to repair it just to lock it, rental office told me at drop off that they knew about it and had tried to fix it with used parts! This caused me to carry All my stuff on back seat risking it as it was visible. Budget should inspect the Nuevo Laredo MX office and fleet and either refresh cars and rates or just close operations there. It is a shame for a corporation to be renting old and beat up cars and taking advantage of customers with full size car rates for sub compacts!!!!
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