Breakfast buffet was great.
scanning everything for the sake of security was little to much
Everything. They need massive training in hospitality from front office management to restaurant
We only stayed 2 nights for the purpose of visiting the Taj, but this hotel was easily accessible and Central too many of the things and attractions in New Delhi. Also had fantastic breakfast. Concierge was excellent in arranging a short notice trip to the Taj once our other options fell through , couldn't be happier with the overall experience . Need to also acknowledge Rothas Kumar as an excellent driver and tourguide to Agra. He took excellent care of us on a short notice trip.
Great Overnight Stop
We were only there for 14 hours but it was exactly what we needed. Super nice staff and very comfortable room.
Nice and Comfortable Saty
We Come to Hotel at 2.AM Because of Flight Dlayed. At the Reciption Desk the person who did Checked in Our Family was so nice and upgraded to Club Room That was so Nice of him and walked us to our Room. Thanks to all Staff it was Great Stay there.
Location, staff, ambiance and restaurants were all excellent.
location, room, breakfast, service, bed
Internet, only one hour free per day
Stay at lalit
Food is delicious. Cleanliness is good as well.
Calls are not received and arnt served properly. Very disappointing. Specially in room dinning.
Rooms are big, very comfortable beds and plenty of amenities to choose from. Overall a pleasant experience
Inroom dining needs more variety. Mini bar items are overly priced by atleast 100 to 200 rs each. Biggest down part was breakfast timings. Breakfast ended each day at 10 am where as most of the 5 star hotels provide breakfast till 1030 on weekdays and 11 am on weekends
Very Poor Service
1. Waiters in the 24 hour restaurant were very rude, didn't know what good service was. That's because TIP is automatically included in the bill, so they didn't care to provide good service. 2. sheets were dirty and the bathroom was not cleaned properly. 3. Food was way overpriced.
We got a room with a connecting dor to another room with no insulation and the sounds from the other room disturbed us. We could not get it fixed by the staff. The breakfast that we got when leaving early was a joke and insulting.
Comfortable rooms Good location Pleasant staff No issues with cleanliness
NO FREE WIFI. Almost embarassing to an average hotel. Incredible for a hotel aiming for business and luxury market. Ruins the impression of the hotel early in the stay. AUTOMATICALLY CHARGING PAYMENTS ON FOREIGN CARDS IN THEIR HOME CURRENCY, NOT RUPEES AS PER THE BILL This happened in the bars and restaraunts each time we visited. Having used their own exchange rate to heighten the true cost they were unable to cancel and repeat the transaction correctly. Hotel hasn't realised that a concierge in a 5 star hotel is mainly there to help the guests with advice and logistics usimg their local knowledge. Insisting that they can only sell a hotel service and not advise on anything else is no use to guests.
Friendly and helpful staff, excellent breakfast
Early swim in small pool wonderful but service doesn't start until 10.00am.........................................
It' s a comfortable hotel with all the facilities within Connaught Place area. Nice room, good bed.
The direct environment of the hotel is not so appealing, for instance to take a walk to the shopping-area. It remains a 5* hotel in India.... service not always too adequate (took very long to check me in, gave me smoking-room at frist, where I asked for non-sm, forgot to give me back my credit-card, lacks service around the poolarea) . Restaurants could use an update (except coffee-shop).
The food was just ok
The best hotel I ever stayed. Clean spacious room, nice interior, security and comfort, everything was there.
A stay at The LaLiT New Delhi places you in the heart of New Delhi, within a 10-minute drive of Jantar Mantar and Humayun's Tomb. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New Delhi? This hotel has facilities measuring 1000 square feet (93 square meters), including conference space. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.