The room/bed/view were lovely.
For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
The elevators are a disaster. Honestly this would cause me to pick a different hotel
I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
Location was ideal. Staff were friendly.
Rooms could use some sprucing up
They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
Rooms by the elevators are noisy.
The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
Great location and helpful staff
Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
Service at it's finest
The staff was friendly and helpful. Rooms were clean when we arrived.
We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.
I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.
Got to the front desk to check in and they told me they never received my booking info but my payment was paid in full then they told me all rooms were filled so I had to find another hotel near by but it wasn't to the quality which took 5 hours to process and wasn't compensated anything for their mishap so I will never use the Ahoma.com service again
Brimming with style but grounded in substance, Sheraton New Orleans Hotel is the perfect base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Mercedes-Benz Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Make a splash in our picturesque rooftop pool or reboot in our fully equipped Sheraton Fitness Center. For those craving authentic New Orleans cuisine, Roux Bistro fits the bill with creative Cajun dishes, while Pelican Bar is ground-zero for colorful cocktails. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
針對任何未來入住日期的現有紐奧良喜來登酒店 - 新奥爾良預訂，包含預付房費預訂，旅客均可在入住日期24小時前免費退改，前提是旅客須於2020年6月30日前完成更改或取消。針對即日起至2020年6月30日期間所發生的所有未來入住日期的新紐奧良喜來登酒店 - 新奥爾良預訂，包括預付房費預訂，旅客均可在原定入住日期24小時前免費退改。更多資訊請瀏覽萬豪國際集團新型冠狀病毒（COVID-19）通告。
紐奧良喜來登酒店 - 新奥爾良的位置在紐奧良中央商務區的500 Canal Street，距離紐奧良市中心0.2公里。 Audubon Butterfly Garden and Insectarium是距離紐奧良喜來登酒店 - 新奥爾良最近的地標。
紐奧良喜來登酒店 - 新奥爾良的入住時間為16:00，退房時間則為11:00。
紐奧良喜來登酒店 - 新奥爾良沒有提供免費Wi-Fi。
紐奧良喜來登酒店 - 新奥爾良沒有提供免費停車。
紐奧良喜來登酒店 - 新奥爾良沒有提供免費機場接送服務。
紐奧良喜來登酒店 - 新奥爾良距離紐奧良路易阿姆斯壯國際機場18.6公里。 紐奧良喜來登酒店 - 新奥爾良距離格爾夫波特（密西西比州） 格爾夫波特比洛克西國際機場108.4公里。
紐奧良喜來登酒店 - 新奥爾良歡迎住客攜帶寵物入住。
紐奧良喜來登酒店 - 新奥爾良有附設泳池。
紐奧良喜來登酒店 - 新奥爾良已採取以下的措施：