The staff was amazing
poor facility orientation and comfort due to renovations- very small room
The staff were very friendly and kind. We booked via the Internet and received a stuffed (smokey) room. The moment there came an opening the staff kindly upgraded our room. Thank you very much. We stayed for two nights. There were safe underground parking which was welcome.
The stuffed (smokey) room was not very pleasant. It was very hot and we couldn't use the aircon as even more smokey air entered via the aircon. We had to open the window at night ( for fresh air) and did not sleep well due to the traffic noise. Luckily the staff moved us to another pleasant room the moment they had place - thank you very much.
The hotel is very well situated in town. Restaurant serves decent meals at good prices.
Parking space is limited. Studio rooms are very small.
Very clean, old fashioned hotel, with all the basics needs. Very reasonable priced.
The location of this hotel is perfect.The rooms are quaint and comfortable. Appreciated the indoor dedicated parking as parking was one worry we had about staying in the town centre. Walking distance to all local attractions and reatsaurants and ideally situated for visits to the wine farms.
Great location. Good size adjoining rooms. Nice freshly cooked breakfast.
Be aware that the 3rd floor of the hotel does not have a lift and can only be accessed by an external staircase from level 2. As we needed to check out at 6.45am on a Saturday the desk manager offered to arrange a breakfast box however this never arrived.
I was upgraded free of charge because my first room had no shower. The apartment was roomy, comfortable, with a balcony that looked out over a quaint street of shops. The Java Internet Cafe downstairs was a great resource for computer use and food. The provided breakfast was lovely. Underground parking was nice and the staff was friendly and helpful.
It was slow getting someone to let me in and out of the parking garage at times. The free internet service was down during my stay.
Location/ Quality Restaurant/ Superb Breakfast
Had to move from Ground Floor Room as Courtyard was in use as a Drinks area and a table of people immediately outside our French Windows.
The rooms keys need to be upgraded. Daughter was given a smoking room when we requested a non-smoking one. TV did not function properly. Cell phones interfered with all other electronic equipment in room.
Well located in the centre of Stellenbosch.
Accessible to many facilities
The Stellenbosch Hotel is in the heart of Stellenbosch, within a 10-minute walk of Dorp Street and Stellenbosch University. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.