Staff was friendly and responsive. They only had one other room beside the one that smelled we were in and she tried to accommodate us, so we looked at a smoking room, but that was even worse. She tried which we appreciated.
The maintenance of our room was very poor (our room had a very foul smell and walls near baseboards were falling apart). The website was misleading when I selected criteria of workout facility and there was not one at this location.
The room was clean and comfortable
My room didn't come with no dishes or silverware and when I called front desk to ask for just TWO forks it took them at least 30 min to bring it to my room
I arrived at about 5:30 pm after putting in 8 hours behind the wheel, so I was quite tired. Check-In was handled by an inept young lady who apparently was new. She asked for my ID and credit card, which I produced. She disappeared for several minutes and then came back and told me that she could not accept my ID because it was "paper." I explained to her that it was a temporary license as I had just renewed it, and that I had not received the actual license yet. After we got that worked out I went to my room and looked about for an ice bucket so I could enjoy a cold beverage after a long day traveling. There was no ice bucket, so I went back down to the front desk and inquired if I could possibly get one. She informed me that not only did they not have ice buckets, but that there was no ice within the hotel!!! So--I went across the street across 8 lanes of traffic to buy ice! The room itself was absolutely nothing to write home about. The next morning I was about to shower when I happened to notice that there wasn't even a hairdryer!!! No ice and no hairdryer at an extended stay hotel? SERIOUSLY??? Will never go back.
STOMP & SHOUT.
Returned my underwear that I left in the drawer.
Stampede above & employees "carrying on" shouting next door in electrical room after 11:00 pm.
With a stay at Extended Stay America - Stockton - March Lane in Stockton, you'll be near the airport, within a 15-minute drive of University of the Pacific and Healthy Conections. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.