Very poor customer service & misleading booking information
The location was great, not far from the center of Moab and national parks around.
We booked a room for 5 adults via booking.com. When we arrived there, we had beds only for 4 people there even though my reservation was saying 5 people. The receptionist was not friendly and told us that we have to pay extra if we want to have extra bed in the room! The 5th person was otherwise supposed to sleep amongst 2 persons on one bed! Be careful when booking, they clearly don't know how to manage their booking page. She didn't even fully installed the bed in the room and the extra bed was unconfortable and shabby. The stuff was not helpful both Moni and Amber couldn't provide an acceptable explanation of their weird booking policy and didn't do any step towards us. Also the room was small for 4 or 5 people with luggage. The breakfast was quite simple, lots of people and not enough space. I think that you can find better accomodation for similar price in Moab. There were many other hotels.
Welcome to the newly renovated Super 8 Moab, Utah. AAA approved 2 Diamond. Property offers a Free SuperStart breakfast every morning, seasonal outdoor pool. Guest laundry and secure mountain bike storage. All guestrooms have free high speed internet access, hair dryers, remote control TVs with cable and HBO. There is a Dennys restaurant adjacent to the property. Arches National Park and Colorado River is located 2 Miles, and Canyonlands National Park is 25 Miles from the property, Dead Horse State Park, Colorado River and 4 by 4 bike trails are nearby. 100 Percent Non Smoking Facility. ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed. Secure outdoor bicycle rack is available.
- Moab Recreation and Aquatic Center 1公里
- Grand County Civic Center 1.2公里
- Moab Regional Hospital 1.4公里
- Daughters of Utah Pioneers Museum 1.8公里
- Museum of Moab 1.8公里
- Corona Arch 5.4公里
|綠河 Green River||69.2公里|
|大章克興 Grand Junction||100.7公里|