優點： Mint is the best experience ever!
缺點： Hand sanitizers on plane
優點： Flight was smooth
缺點： Newer plane with outlets to charge phones iPads etc
優點： The extra leg room
缺點： The seat could have been comfier.
缺點： Wifi/tvs didn't work for a bit
缺點： All good
缺點： My screen did not work
優點： The flight attendants were amazing!!
缺點： Nothing really. JetBlue is top notch in my book.
缺點： Passengers were loud, carried too much carry on luggage, and were generally crude.
優點： Free wi fi internet
缺點： The flight was delayed over 3hrs
優點： It landed in one piece
缺點： No promised wifi. Flight delayed without any updates on monitors.
缺點： They were good but not overly service oriented.
缺點： Some people were not wearing th mask correctly and flight attendants did not enforce the mas policy.
缺點： Baggage took forever. Everyone’s bags
缺點： We need quality options for snacks.
優點： I absolutely love JetBlue! It’s spacious, reliable, and best of all the new carbon neutral planes in the US are wonderful!
優點： Amazing crew and pilot flew us around all bumps — was a very smooth flight.
缺點： All was amazing
缺點： JetTV only had 3 movies and they ran on their schedule. Was not on demand
缺點： Everything was perfect!
優點： Amazing the Mint class
優點： Comfortable as possible seats
缺點： More social distancing
優點： Great. On time. Great service room and prices
缺點： More selection of drinks and working WiFi
優點： This time NOTHING
缺點： Plane seats weren’t cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck! Very disappointing jetBlue. You used to be my favorite but no more. 2.5 hour of delay to pick someone special to board the plane. Ridiculous! 2.5 hour of delay and excuse was navigation not working you have to pick paperwork however picking paperwork took 1.5 hour? You think people will believe this while you get this special person to just walk in and board the plane on the (exit) seats 4 rows had been kept empty just for him. I demand my money back. Poor poor poor service JetBlue
缺點： Flight was delayed, communication of flight delayed was not mentioned on boarding pass and gate change as well. Poor communication among staff!
Plane was not cleaned well. I wiped my chair, tray, window and wipe was all grey/brown dirty. Yuck!
Very disappointing jetBlue. You used to be my favorite but no more.
缺點： Syncing phone to flyfi entertainment
優點： The crew members were to patience with everyone and making sure everyone have a comfortable flight.
優點： Seat was comfortable, entertainment was excellent, the inflight crew was goo
缺點： Food was terrible, there were no options. Tha airport crew was horrible, I was more than an hour in the line, what could perceive is that there is not enough personnel, also what I consider disrespectful is that although people for Puerto Rico flight was standing on the line on time, they were trying to cope with their delay on other flights, and they had all the line waiting until they finished with the other flights. THAT was absolutely disrespectful of others time, I was there carrying my carry on baggage. Abdul rely HORRIBLE. When they finally called me there was no education to say even Hello, she only spoke to me to say I had to pay for one bag, and the overweight price, I tried to explain I purchased a different fare, but she didn’t care she just kept repeating the same. Ground crew was horrible and the complete procedure is horrible, I’ve never had such experience with JetBlue. To improve you should start putting kiosks, and mobile check-in URGENTLY please
優點： Crew was amazing.
缺點： Wish whatsapp calls worked
優點： Crew was great and plane was cleanly.
缺點： Plane was delayed
優點： I love JetBlue service and the crew. Every time.
優點： Nice leg room
優點： Fast check out at Kennedy’s immigration. JetBlue’s traditional friendly approach to flying.
缺點： AILA continues to be a mess. I don’t blame JetBlue. DR is a hard place for business
缺點： No movies translated to spanish.
Too crowded. Did not follow distancing while que exiting.
優點： Speed and and comfort
缺點： More food on the plan
缺點： Too many people on flight during Covid
缺點： Too many people on one flight for a while pandemic to be happening Smh
缺點： Keep middle seats empty.
優點： The Pilot was very nice and fast. Got us to Newark in 1 hour and 40 minutes
缺點： Seats, communication, everything
優點： JetBlue is by far our favorite commercial air line. We stopped flying United completely and now only fly with JB. It is just so much nicer and more comfortable.
缺點： Nothing comes to mind
優點： Everything is great like always!
缺點： The delay was very long and won’t have been that bad except that the San Juan Jet Blue terminal is freezing cold.
缺點： Late boarding, crew was snotty, plane was freezing
優點： The crew was very friendly.
缺點： This was a very very old plane and the entertainment option was terrible. The 3.5 mm ports were all messed up, and I tried 4 different ones. The TVs flickered and were extremely tiny. There were only 3 movies to chose from. The seats were terribly uncomfortable and the one in front of me was falling apart. The crew said that they cleaned plane prior to everyone boarding but it was visibly dirty.
優點： Crew was nice, flight was smooth.
缺點： The plane was not boarded back to front because large parties were not broken up and therefore not social distanced.
缺點： Very satisfied
缺點： Everything was nice
優點： Is amazing
缺點： I like to flights is great
優點： On time and smooth travel
缺點： Nothing that I can think of
缺點： Didn’t board back to front, I know the flights are packed, but it’s still faster and safer. Flight was delayed because of a bag count? How long can it take to empty it and re-pack it?
優點： Yes seats were okay.
優點： Great comfort and friendly crew
缺點： It was great!
優點： The flight was smooth and on time. The crew members were very nice and helpful
缺點： JetBlue is the best
缺點： Having less passengers onboard would have been a good option for avoiding CV19.
優點： The best airline ever !
缺點： The plane was full, there were barely any empty seats. Everything inside the plane was old. The bathrooms were gross. The TV didn't work for most of the flight, and when it did start working you couldn't choose movies or shows to start from the beginning.
缺點： Lots of turbulence but our pilot handled it great!
優點： Good entertainment options, the flight tracking and personal screen great. There was good space between passengers and mask wearing was enforced.
缺點： Hand out wipes to self clean arm rests and tray tables.