
捷星亞洲航空資訊
IATA航空公司代碼 | 3K |
---|---|
路線 | 56 |
熱門路線 | 吉隆坡國際機場往新加坡 樟宜機場 |
服務機場數量 | 26 |
熱門機場 | 新加坡 樟宜機場 |
最新評價
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7.0
優點: Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff
缺點: More human touch less $$ orientated. Make customer willing to come backs
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8.5
優點: Extra leg room space
缺點: Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets
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3.0
優點: Nothing
缺點: Delay, friendliness of ground staff, overall feeling of saving every penny
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9.0
優點: I like schedule on time and the arrangement on board
缺點: I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service.
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7.5
優點: It got me there at a reasonable price without being too uncomfortable!
缺點: Boarding was a bit of a mess (but I've seen much worse)
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8.0
缺點: Yes but it's a short flight.
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7.0
缺點: Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
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10.0
優點: Nice and pleasant service during the flight.
缺點: Nothing much to ask for.
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8.0
優點: Smooth landing
缺點: Complimentary drink
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10.0
優點: Crew were kindly , seats very comfortable
缺點: Everything was veey good
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10.0
優點: Crew very efficient, seating comfortable compared to other Spore-KL Budget flights.
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10.0
缺點: The staff from check in counter assistance should be polite .
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10.0
優點: Smooth on-boarding, comfy seats, on time pleasant journey
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2.0
缺點: They accept booking and now we cant board the aircraft for some reason and lies but the truth is overbooked so we stucked in singapore and they dont have any update when we can fly to darwin..they just provide us breakfast what about lunch and dinner..its there fault and we do the sacrifice...fucking jetstar happened to me many times
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6.3
Decent flight, tight spacing for seats
優點: Quick boarding, pleasant staff
缺點: Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter.
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6.0
Ok
優點: Crew were pleasant. Nice waiting area at Manila International Terminal 1.
缺點: 1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in.
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10.0
I like the service and on-time
優點: I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable
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2.0
Overbooked flight
缺點: Was not able to board as the flight was overbooked
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8.3
優點: Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew.
缺點: Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing.
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4.5
2 flights, 2 delays, zero announcements
缺點: Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess.
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7.3
優點: Flight is good, it's Jetstar so no food or entertainment was required, flight leaves Singapore at 23:00. Sleep and wake up in Darwin
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6.6
缺點: Not a heap of leg room but is Jetstar and only a 4 hour flight
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4.0
A bit Old Airplane
優點: Fast Check In and Boarding
缺點: Old Aircrafe Totally no Service
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6.0
Ok but not a good start
優點: Friendly crew quick and uneventful flight
缺點: At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped.
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7.5
Nice
優點: Punctuality and cleanliness of the flight
缺點: Food and Drinks Menu Pricing
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10.0
優點: I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat.
缺點: Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away.
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6.0
Ok flight but aircraft was not clean
優點: Friendly crew, food actually very good
缺點: Aircraft not clean, several seats with trash when we boarded! Seats to close to each other, no space for legs for anyone 1.70 plus
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6.3
Average
優點: Quick boarding
缺點: Many people brought suitcases onboard that were obviously over the 7kg acceptable weight. seems very unfair that they didn't have to pay to check in.
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6.3
Automated (terrible) check-in, no space for legs, otherwise ok
優點: Friendly crew, clean, smooth boarding and arrival (incl baggage)
缺點: Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective.
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4.0
優點: Smooth take off and landing
缺點: The boarding was non sense when inviting passangers from the particular rows. People were not given enough time to qeue in so that it actually didn’t matter where you sit coz it only caused chaos. The seats in the plane were ripped and would definitely require some maintanance. It was a late flight and the cabine crew seemed to have enough for that date so that the only smile you could get was when saying goodbye. However, they did the job in a proffessional manner.
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9.0
缺點: No
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6.0
SIN to HCM 3K551 is ok. no straight to gate checkin
優點: 750pm flight. Hope they add mor late night flight.
缺點: I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate.
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10.0
Bali to Singapore
優點: It was on time and efficient. All staff very helpful.
缺點: Nothing.
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6.5
優點: friendly crew
缺點: flight was delayed. had to change gate
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8.0
優點: 空姐人很好。
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10.0
Great
優點: Everything was great
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3.0
Not Satisfy Flight
優點: Fast Check In and Boarding.
缺點: Totally no services for the passenger and seats are not comfortable.
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6.6
優點: Cheerful cabin crew
缺點: Not much legroom
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8.0
缺點: Flight delay
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3.0
優點: The flight board on time
缺點: The airport didn't show the gate correctly. When the passenger ask the airport staff also don't know everything. My goodness.
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3.0
Not good and yet bad customer service
優點: Board on time .
缺點: Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass .
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5.3
It was ok
優點: Easy boarding and relatively smooth flight
缺點: Delayed waiting on the plane, however all boarded on time. Seating was tight with not much leg space and tight with the people next to you. Menu options were the usual and as it’s a shortish flight just had a light snack and drink.
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6.0
優點: crew members were very friendly and pleasant.
缺點: flight was delayed but it was okay.
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8.3
很棒的體驗!
優點: 服務員的服務都很棒!不會不理人!登機手續速度都很順暢!
缺點: 餐點簡單普通!在回程check In時時間等待有點久!
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7.0
缺點: Seats uncomfortable Cabin temperature too low
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7.3
Jet Star Asia flawless to Yangon
優點: On time, nice service, safe arrival
缺點: On board food relatively expensive
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4.0
Dirty plane. Extremely expensive food!
優點: Cheap ticket pricing. Slightly cheaper.
缺點: Food add-on is extremely expensive. Ridiculous!
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2.0
Weight charge
優點: Wish get my $60 back
缺點: Don’t like the service
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2.0
Poor luggage handling
優點: I wish jet star airline fix my suitcase wheel and stitch the ripped the top of the material
缺點: Poor luggage handling charge me 60 Australian dollar
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10.0
優點: On time
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8.0
優點: On time
缺點: No food or drink offered on flight
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2.0
Baggage
缺點: I had only one baggageto check in and was forced to pay 30 min before the boarding time.
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10.0
優點: the takeoff and landing was good, the flight was very smooth
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9.0
優點: Check in counter staff in Phnom Penh Airport were professional and helpful.
缺點: The aircraft flooring, seats and fitting appeared unattractive and dirty. Staff at checked in in Phnom Penh International Airport were helpful and fantastic.
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6.0
i did not board the plane,passport expiry date doesnt hav.min.6mths
優點: I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.
缺點: The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date
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4.0
優點: The flight was fine
缺點: The seat was terrible, looks like old airplane. No entertainment system. This is really a budget flight.
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4.0
缺點: The seats were very tight.
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2.0
Luggages
優點: The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?
缺點: The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?
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2.0
Luggages charged
優點: Nothing
缺點: The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?
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6.5
Budget airline - no frills but arrived on time.
優點: Low cost
缺點: Lack of space. Knees under chin all the way. :(
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8.5
優點: Extra leg room space
缺點: Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets
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9.0
優點: I like schedule on time and the arrangement on board
缺點: I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service.
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10.0
優點: Nice and pleasant service during the flight.
缺點: Nothing much to ask for.
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10.0
優點: Crew were kindly , seats very comfortable
缺點: Everything was veey good
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10.0
優點: Crew very efficient, seating comfortable compared to other Spore-KL Budget flights.
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10.0
缺點: The staff from check in counter assistance should be polite .
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10.0
優點: Smooth on-boarding, comfy seats, on time pleasant journey
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10.0
I like the service and on-time
優點: I like the service it was nice and friendly! Also when the landed and take off it was so smooth and almost perfect! I feel so happy and comfortable
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10.0
優點: I managed to change my seat from a middle to a window seat and had a great view of the thunderstorms and a dark Darwin when we arrived - and lots of room. Comfortable seat.
缺點: Hassle with buying a coffee. Couldn't use AMEX card but only told that when it didn't go through.. only minor but guy should have noticed it was amex and given it back straight away.
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9.0
缺點: No
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10.0
Bali to Singapore
優點: It was on time and efficient. All staff very helpful.
缺點: Nothing.
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10.0
Great
優點: Everything was great
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10.0
優點: On time
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10.0
優點: the takeoff and landing was good, the flight was very smooth
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9.0
優點: Check in counter staff in Phnom Penh Airport were professional and helpful.
缺點: The aircraft flooring, seats and fitting appeared unattractive and dirty. Staff at checked in in Phnom Penh International Airport were helpful and fantastic.
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7.0
優點: Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff
缺點: More human touch less $$ orientated. Make customer willing to come backs
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7.5
優點: It got me there at a reasonable price without being too uncomfortable!
缺點: Boarding was a bit of a mess (but I've seen much worse)
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8.0
缺點: Yes but it's a short flight.
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7.0
缺點: Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
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8.0
優點: Smooth landing
缺點: Complimentary drink
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8.3
優點: Check-in staff gave exact range of time for boarding. Pretty comfortable and nice cabin crew.
缺點: Don’t recall the greetings from cockpit and lack of announcements on potential turbulence and heavy rain plus lightning closer to destination. Only heard from cockpit almost nearing landing.
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7.3
優點: Flight is good, it's Jetstar so no food or entertainment was required, flight leaves Singapore at 23:00. Sleep and wake up in Darwin
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6.6
缺點: Not a heap of leg room but is Jetstar and only a 4 hour flight
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7.5
Nice
優點: Punctuality and cleanliness of the flight
缺點: Food and Drinks Menu Pricing
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8.0
優點: 空姐人很好。
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6.6
優點: Cheerful cabin crew
缺點: Not much legroom
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8.0
缺點: Flight delay
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8.3
很棒的體驗!
優點: 服務員的服務都很棒!不會不理人!登機手續速度都很順暢!
缺點: 餐點簡單普通!在回程check In時時間等待有點久!
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7.0
缺點: Seats uncomfortable Cabin temperature too low
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7.3
Jet Star Asia flawless to Yangon
優點: On time, nice service, safe arrival
缺點: On board food relatively expensive
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8.0
優點: On time
缺點: No food or drink offered on flight
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3.0
優點: Nothing
缺點: Delay, friendliness of ground staff, overall feeling of saving every penny
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2.0
缺點: They accept booking and now we cant board the aircraft for some reason and lies but the truth is overbooked so we stucked in singapore and they dont have any update when we can fly to darwin..they just provide us breakfast what about lunch and dinner..its there fault and we do the sacrifice...fucking jetstar happened to me many times
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6.3
Decent flight, tight spacing for seats
優點: Quick boarding, pleasant staff
缺點: Arrival card not provided, only provided custom declaration form. So we thought arrival card not needed, and we were turned back after queuing to the front of the immigration counter.
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6.0
Ok
優點: Crew were pleasant. Nice waiting area at Manila International Terminal 1.
缺點: 1 hour delay. No vegetarian food offered. No Customs card offered for travellers to fill in.
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2.0
Overbooked flight
缺點: Was not able to board as the flight was overbooked
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4.5
2 flights, 2 delays, zero announcements
缺點: Jetstar refuses to inform its customers about any upcoming flight delays. People waiting to pick you up: bad luck. Meetings planned after arrival: bad luck. Just sit, shut up and wait until they think the time is right to start boarding, usually an hour after scheduled department time (at least on this trip in both directions). Your ground staff is a total disaster, no matter how much your flight attendants will smile during the flight, they can't compensate for your pre-boarding mess.
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4.0
A bit Old Airplane
優點: Fast Check In and Boarding
缺點: Old Aircrafe Totally no Service
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6.0
Ok but not a good start
優點: Friendly crew quick and uneventful flight
缺點: At check in our family was separated all over the plane. When querying after receiving the boarding passes told can’t do anything until he jestar supervisor put us in the same row. The plane was barely a third full so bit of effort from the initial staff would have helped.
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6.0
Ok flight but aircraft was not clean
優點: Friendly crew, food actually very good
缺點: Aircraft not clean, several seats with trash when we boarded! Seats to close to each other, no space for legs for anyone 1.70 plus
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6.3
Average
優點: Quick boarding
缺點: Many people brought suitcases onboard that were obviously over the 7kg acceptable weight. seems very unfair that they didn't have to pay to check in.
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6.3
Automated (terrible) check-in, no space for legs, otherwise ok
優點: Friendly crew, clean, smooth boarding and arrival (incl baggage)
缺點: Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective.
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4.0
優點: Smooth take off and landing
缺點: The boarding was non sense when inviting passangers from the particular rows. People were not given enough time to qeue in so that it actually didn’t matter where you sit coz it only caused chaos. The seats in the plane were ripped and would definitely require some maintanance. It was a late flight and the cabine crew seemed to have enough for that date so that the only smile you could get was when saying goodbye. However, they did the job in a proffessional manner.
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6.0
SIN to HCM 3K551 is ok. no straight to gate checkin
優點: 750pm flight. Hope they add mor late night flight.
缺點: I dont have checkin luggage. Web checkin did not give me straight to gate boarding even on FasT booth. Old system allows me straight to gate.
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6.5
優點: friendly crew
缺點: flight was delayed. had to change gate
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3.0
Not Satisfy Flight
優點: Fast Check In and Boarding.
缺點: Totally no services for the passenger and seats are not comfortable.
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3.0
優點: The flight board on time
缺點: The airport didn't show the gate correctly. When the passenger ask the airport staff also don't know everything. My goodness.
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3.0
Not good and yet bad customer service
優點: Board on time .
缺點: Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass .
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5.3
It was ok
優點: Easy boarding and relatively smooth flight
缺點: Delayed waiting on the plane, however all boarded on time. Seating was tight with not much leg space and tight with the people next to you. Menu options were the usual and as it’s a shortish flight just had a light snack and drink.
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6.0
優點: crew members were very friendly and pleasant.
缺點: flight was delayed but it was okay.
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4.0
Dirty plane. Extremely expensive food!
優點: Cheap ticket pricing. Slightly cheaper.
缺點: Food add-on is extremely expensive. Ridiculous!
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2.0
Weight charge
優點: Wish get my $60 back
缺點: Don’t like the service
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2.0
Poor luggage handling
優點: I wish jet star airline fix my suitcase wheel and stitch the ripped the top of the material
缺點: Poor luggage handling charge me 60 Australian dollar
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2.0
Baggage
缺點: I had only one baggageto check in and was forced to pay 30 min before the boarding time.
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6.0
i did not board the plane,passport expiry date doesnt hav.min.6mths
優點: I'm quite upset to be informed by the airline that going to Taiwan requires minimum 6 months expiry date. When I purchased the airticket it was also not stated. In the end I have no choice but to postponed my flight until I get my passport renewed.
缺點: The website did not informed me anything regarding my entry to Taiwan required my passport to have at least 6months minimum expiry date
評價由提供
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4.0
優點: The flight was fine
缺點: The seat was terrible, looks like old airplane. No entertainment system. This is really a budget flight.
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4.0
缺點: The seats were very tight.
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2.0
Luggages
優點: The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?
缺點: The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?
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2.0
Luggages charged
優點: Nothing
缺點: The service was very bad especially when I checked in my luggages. They have changed me 13400 bat Thailand for the lugged and when I checked the bill when I left. She gave me two bills only and nothing else. We were three she charged us 13400 bat why is that. We have lugged for me 2 luggages total weight 28.8 kg. Plus 15.6 kg for my friend and 20 kg for the third ticket. Why is that?
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6.5
Budget airline - no frills but arrived on time.
優點: Low cost
缺點: Lack of space. Knees under chin all the way. :(
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航班狀態
捷星亞洲航空路線圖
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捷星亞洲航空的聯絡資料
- 3K IATA航空公司代碼
- +00801 852 015 致電
- jetstar.com 造訪